Oaks Brisbane Aurora Suites reviews . (Hotel) in Brisbane (Queensland).
Oaks Brisbane Aurora Suites
420 Queen St, Brisbane City QLD 4000, Australia
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Situation
Comments of Oaks Brisbane Aurora Suites
L. M.
We Really enjoyed our stay here. Nice central location for short walks to restaurants and bars. Lovely view from the balcony.
T. T. H. e.
nice apartments in a great location (close to the river, Howard Smith Wharves, Queen Street Mall etc). Was disappointing as I booked this apartment for the river view of Storey Bridge, which is still online as the view. Paid extra for the high floor and river view. There is a new apartment building right in the middle of the view, so don’t book this hotel expecting those photos. Also the doors are still old style key locks and a key tag that lists the hotel and room number. As a traveller I don’t like this - if you drop your key anywhere someone could help themself go your room.
L. S.
Fantastic location. Amazing rooms.
Get public transport if you can as parking is limited on site.
W. E.
Amazing! Can't wait to return! Got this resort for a fantastic rate at ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ I like this resort and I'm really grateful I stayed at my favorite place cheaper than what I generally pay.
What a lovely place to stay. I wish we could have stayed there longer while in Brisbane. Almost anything you can think of needing is there. Very centrally located.
r. w.
From the moment of arrival and during our stay James and Sara provided exceptional customer service and accommodated all our requests with professionalism,warmth and friendly disposition.
D. F.
If you're looking for a great place to stay in the CBD, check out this awesome accommodation. The best part is that it's close to everything so you don't have to worry about transportation. The room itself was perfect for catching up with friends, with a decent size balcony.
B. M.
Very nice and affordable and not too sure but I think pets are allowed
Great location re coffee shop and IGA plus Japanese in the middle of town
D. G.
Stayed in a 1 Bedroom Executive Riverview. The room was very nice, and the view was spectacular.
S.
Nice spa area some river view rooms lower floors than photos look straight in to office blocks.nice rooms
l. d.
I just love this hotel. It's close to everything, beds are comfortable and the hotel staff are great. The reservations call centre need to lift their game, very confusing and not helpful at all.
T. F.
Can't fault the staff or the rooms. Had a high exec room with large balcony and it was great. The kitchen, bathroom, bedroom and lounge were lovely, modern and comfortable. Only problem was with arrival. Please consider updating your luggage trolleys as they're difficult to use and there's only one available. I'd also suggest making one of the lifts available as a service lift so people with large amounts of luggage can go from the ground to their floor without having to stop when the lift is full.
M. W.
Booked an executive apartment. Wasn't exactly what I'd expected for the price. Some walls had flakey paint, there was an error with the bedding upon check in and the room had nothing appealing about it regarding decor. Also the beds were very uncomfortable. The view was nice, But that's about it. All up, it was an average experience.
j. m.
Great location and service happy with room
L. L.
Great value little apartments in excellent location
R. K.
In hotel great. Daniel and Liam at front desk were awesome and went above and beyond. A little disappointed I called day prior to 1300 number to organise early check in. Hotel not notified, but they were able to find a room. Unfortunately not on river side. So overall contact team I am not so pleased with. But hotel staff EXCELLENT
S. D.
We had to be moved to a different room as the fridge in ours reeked if seafood. Staff were v obliging. Found the beds v firm. Not to my liking. Other than that clean tidy and adequate
A. F.
Stayed in a river view room. Room was clean and spacious. Even it had a bathtub! Enjoyed the view both at night and in the early morning. I tried spa there. First time for the outside spa and that was relaxing. Good tempareture. I enjoyed the bell coming somewhere nearby while in the spa. Close to the river and easy to walk around in the city.
Some downsides were:it was super busy at the reception and lifts didn't come for ages, probably because it was 2pm(check in just started) on Saturday. If you can get earlier check-in option, I would recommend it. Also, in the swimming pool, there were some cigarette butts, even in the actual water.
A. G.
The best place I have ever been to date. The river facing apartments have every luxury you can ask for. From mesmerizing views of the river to all the amenities inside the suite ensure you have the best stay ever. The place is just a walk away from Queen Street Mall and major corporate offices. The staff is very polite and the range of eating joints you get outside is overwhelming.
Too good a place to stay at when in Brisbane.
J. T.
Definitely a great place to stay whether by yourself or with friends. When I booked the place we had a Riverview apartment on the 55th floor and the view was stunning, both at night with the city lights and the great colours of the bridges and in the morning with the gorgeous sunrise. It can be expensive but the place you get is definitely worth the money. The service is great as well with the reception always willing to help, even when we had to ask where the broom was at 12 am. I definitely would stay here again if I could.
N. W.
Very hospitable reception staff (manned 24 hrs). Perfect for our late checkin. Rooms were perfect for our short stay but would also have been great if we'd stayed longer. Clean, modern and so close to the local ferry services.
S. L.
The hotel location is fantastic with easy walking to the city attractions. The apartments are spacious, clean and very well presented. The view across the river was excellent. There is a 7/11 and BWS downstairs along with a great little coffee shop. The staff were very helpful and Quick to offer assistance.
T. L.
It was good but not great. No complementary water was provided. I had to go to a convenience store closer to midnight to get some water.
I used the air conditioner overnight and there was water pouring down from the ceiling. It was a bit of an early morning surprise to me.
The apartment was spacious and clean.
H.
Standard 2 bed city view apartment: Clean, with a decent sized balcony. Very quiet inside the rooms considering it is in CBD, which makes for a great nights sleep. Friendly, kind and courteous staff. Fast lifts. Fantastic location. Would stay again.
L. S.
The rooms are a lot smaller than the pictures would lead you to believe. The kitchen, bathroom and laundry are functional, but they're equipped with the bare minimum for one or two night's stay. It's quiet, and the view and location are ideal. We arrived though to find the pool closed for refurbishment, which was a huge disappointment to me and my toddler. There's a second bedroom in the ap pool apartment, but it"s locked, and there's an $80 a night extra fee to unlock it (no extra linen provided. My wife is planning to join us for two nights, but a folding bed is an extra $40 a night. Parking is an extra $30 a day. There are places just a good for less, so I can only give this one 4 stars
T. B.
Reception is friendly and efficient, I had a two bedroom corner apartment with excellent views and a great layout. Everything was clean but showing small signs of wear. Internal laundry, small kitchen with a full sized fridge, four burner gas cooktop, oven, microwave and dishwasher. Everything you'd want for a longer stay. Nice outdoor area with table and chairs also.
W. B.
My Wife and I stayed here on our wedding night because of convenience (we were married across the road at Customs House). We weren't expecting too much from the apartment however when we go there after our wedding we were presently surprised!
The staff had left us a bottle of Champagne on the kitchen bench with a card which my wife and I thought was a very nice personal touch. The room was spacious, modern, clean and had a great view!
the facilities in the room we great. The hotel itself was very clean and modern looking. As I mentioned , the staff were great. So friendly and welcoming.
The location of the hotel makes it a little tricky to get into but it's well worth it. Parking was great and felt secure too.
I would recommend Oaks Aurora Tower to anyone looking for a get away in Brisbane City!
S. H.
Unreal night view👍
* Stayed here again. One building blocked the story bridge view now😑 but still enjoyed the half of the story bridge view.
P. C.
While me and my family are residents of the outer suburbs of Brisbane, it is nice to come into the city and stay a few nights at a lovely location. Oaks Aurora Tower was exactly that for us. Perfect location. Amazingly friendly and helpful staff (one staff member carried out bags all the way to our room). We had a great stay and would definitely recommend Oaks Aurora Tower to all our friends and anyone who was considering it! 5 Stars for sure!
A. D.
My wife and I stayed here overnight on our wedding night. There was a bit of a hassle with the booking, but after sorting it the service was great. The room was very nice and the view was beautiful. Reception did make us walk down to reception to collect the food they originally said they would bring up, but another person gave us a bottle of wine the next morning.
B. A.
Gorgeous view from this 2 bedroom corner apartment. There was a large balcony as well. It was Airbnb which I didn't realize you could get at Oaks Aurora :-)
I was just visiting the person staying there so can't comment on the bed quality this time but was very surprised to see full size shampoos and conditioners etc in both bathrooms.
Attached a pic taken during the day but it was even more spectacular at night with all the lights and the Story Bridge lit up
A. L.
Good accommodation in the city, reasonable price and good views, if your lucky. Corner apartment overlooking the old customs house. It was clean but showing small signs of wear. Room had a laundry, small kitchen with a full sized fridge, four burner gas cooktop, oven, microwave and dishwasher. Everything you'd want for a longer stay. Nice outdoor area with more views.
A. B.
Excellent location. The view from the 43rd floor of the river, story bridge and city in general was amazing. Good facilities. Reasonably clean. Great base for getting some friends together and exploring the local pubs, clubs and bars
L. H.
Good location, friendly staff, good views from the 32 floor. Plenty of trendy cafes nearby and places to visit. Car parking was an absolute joke. $30/night and there was no spots left. Drove around for 20m very unhappy. $20/nigh for cot hire is not acceptable. most places don't charge for it. Fire alarms causing us to walk down 32 flights of stairs at 3am was also not fun.
W. E.
The location was great. Very easy walk to all the sights. I had requested a 'room with a view' and got a room with a view of a construction site. My friend, who hadnt asked for a room with a view, got a river view. How does that work? The shower had mould around the tap and door. There was what looked like blood smear and drops on the bedroom curtains. The bench tops in the kitchen felt dirty to touch so needed a wipe down. And yet I was asked to leave the apartment clean and tidy. There was mould in the hallway carpet outside one of the apartments.
C. O.
Located in a strategic place in the heart of Brisbane CBD. The hotel has good security, massive parking. Clean and spacious room. Their services is topnotch. Currently adhering to the QLD covid-19 regulations.
V. B.
Large spacious apartments with a fantastic view. The sitting room and outdoor settings are well designed and allow you to take full use of the view, with large sliding doors. The reception is polite and willing to help with most requests. This tower also accommodates permanent residents. There is a well equipped gym and pool facilities.
R. J.
Remarkably well priced, great location with city and river / bridge views. Rooms are generously sized but poorly appointed. Kitchen and laundry in n the apartment. Furniture is ageing and the internet is so slow that it is unusable. Hard to beat for the price. Pool was being maintained when I stayed which was not made clear when booking. Service is functional but that’s it.
L. C.
This is a great hotel, close to the bars and restaurants of Eagle St Pier. I chose this location because we were having a work functions at River Bar and it was only a 5 minute walk. I picked up a great deal on Agoda for a very spacious and well appointed room with a very comfortable King bed. Parking was onsite for $35 per night which is around about standard for most city hotels. The location also lends itself to most city attractions either by walking or jumping on public transport. I would certainly recommend the Oaks Aurora Towers to any prospective visitors.
M. D.
Close to city walking distance to all amenities, River view from the porch beautiful. Breath taking light works on bridge during Christmas, fantastic
R. H.
Fantastic views from room on 46th floor. Very central to Queen Street Mall and Fortitude Valley. Stayed in 2 bedroom apartment. Lounge area would be a bit tight with more than 2 people. Nice large bathroom/ laundry. With kitchen as well would be great for a longer stay. We only had access to over bedroom which was the one towards the middle of the apartment with only one small window at the end of a hall to see the view. Would have been nice top have the front bedroom with the view. Nice large balcony. Need a bitof a paint but highly recommended
H. L.
Easy Parking behind Oaks Aurora in Rich Lane. Access this lane by driving around the other side of the block through 2 sets of lights. Turn left at second set and then left again into Rich Lane. Parking overnight is $30. Then $12.00 after 12:00pm the following day until 5:00pm if you're wanting to hang around the City.
Very close to the City Ferry Terminal.
Friendly staff. Our room wasn't ready at 2:00pm check in when we arrived at 3:00pm. They just gave us a different room strait away which was nice. Massive apartment but very musky smelling. Very dirty verandah with cheap table & chairs. The carpets needed cleaning and it needed to be aired out. No mini bar. Just a few saches of coffee and sugar. And tiny milk containers in fridge. Great view. The beds were the nicest part. So comfortable. Aircon was great!
If you're booking for a special occasion girls this is not the place. It it very business like and doesn't have a wow factor at all.
Pictures on the site look alot better than in real life.
Can't speak for other rooms though.
A. X.
Good location, close to CBD. but the room is bit old, carpet smells in the room. TV in the bedroom is 15inch, really?! elevator can be access to all levels, during peak hour expect to wait for 2/3 elevators, as it will be full when it gets to <20 levels.
outdoor swimming pool is not heated. Towels are not refreshed everyday.
T. A.
Really great stay for 3 nights. Stayed in a 2 bedroom apartment on 32nd floor with great views of Brisbane River. The decor and condition was a bit tired but really clean. Has nice pool and okay gym for basic workouts.
T. M.
We just came back from our holidays. All in all a good hotel in a good location with great transport connections. Most of the people who work there are very professional. The amenities were great in the room. The hotel is the perfect place to spend a couple of days relaxing.
L. B.
I loved my stay here. The staff were helpful, and had the best customer service I've encountered in years. My room was just perfect too. I'll definitely be staying here next time I'm up that way.
J. R. M.
We stayed at Aurora after being bumped from Lexicon and apart from issues regarding entrance after hours we had a lovely time. The room was spacious, comfortable and cool, with a great deck and views overlooking the harbour. Loved it. Thank you :)
J. M.
Lovely large apartment with great views from 21st floor. Reception staff good. Apartment missing quite a few utensils - vegetable peeler, slicer, colandar and no compendium so we didn't know what facilities were available. And had to use a bath towel to put under drainer as only one tea towel . And remember to take salt and peppers as, unlike other apartments there were none. And the toaster didn't work. But an enjoyable stay anyway is a lovely, clean apartment
S. S.
Situated downtown on the waterfront, the location is close to restaurants, bars, nightlife, and plenty of shopping. The view from the balconies are excellent. The rooms are large and spacious with plenty of amenities and hotel staff are friendly and helpful. Will definitely be staying here again.
S. H.
Lovely spacious apartment on the 33rd floor
S. S.
Love the entrance and the rooms are quite nice, even the budget ones, but the hallways could be more spacey, nice or something. The hallways are definitely my least favourite part of this hotel, but you are in the heart of the city so that's a plus.
j.
Great location nice places close by to dine. Did NOT like trying to find the place or the dated bathroom or the $35 per night parking fee. We had to call for directions after booking on Wotif
T. J.
Room was perfect, great view from the balcony on level 35, however the experience was marred by the fact that it takes 10 minutes to catch a lift down. Though there are 5 lifts, it seemed like one is only ever in operation, stopping for every person who presses the button to go down for lower levels. The decision making system for the lift pick up needs to be changed. Other than that, 4 stars!
M. C.
Great location in the city CBD close to the eagle st pier and the Northside story bridge area for craft beers, food and Riverside eating for night-life. For dinner we had uber-eats delivered to the foyer and ate on the balcony (picture of the view supplied). There are a few small places to eat for breakfast within short walking distance. Room service is available. The kitchenette is modern and clean with fridge, gas stovetop and electric oven, pots, pans, cutlery supplied (ideal for longer stays). The bathroom is basic but clean - towels and soaps in limited supply. Parking below ground is pricey ~$30/night and alternatives are about the same. For ~160 per night it seems a bit of a price gouge. Would come here again.
M. P.
The apartment was very nice and clean, with a nice view on the story bridge. The bathroom doesn’t fit to the nice style of the apartment.
the living room and bedroom is equipped with an tv and the kitchen has the most tools which are needed.
We had a apartment with riverside in the 25th floor.
When you rent a apartment with one bedroom, then the second bedroom with the fantastic view is locked if you don’t pay for an upgrade. The bedroom which you can use has just one small window.
D. S.
Quick overnight stop for work staying in a 3 bedroom apartment with 2 work colleagues. Apartment was 2 level, spacious and clean but looking a little tired around the edges. Oddly there were only two ensuite bathrooms upstairs meaning the third person downstairs didn't have direct access to a bathroom but there was a toilet on the lower level. Location was good only 2 blocks from Queen St Mall.
S. F.
Good value for money if you get a deal. Lovely location. 5 minute walk to the Mall & lots of restaurants around. Cleaning could have been better, bed is very very firm & a lot of traffic noise through thin windows.
B. S.
Big rooms, great view but the worst elevators i have ever used. Being slow on my feet meant that the doors would close on me and anyone else still getting in. Im sure this shouldn't happen. You had to really force them open to free yourself.
26min to get a vacant elevator from room to reception made for a stressed checkout.
H. M.
This review for the Oaks Management team at Oaks Aurora Hotel. For over 10 years now I have let my apartment to Oaks. They have been very professional in all their dealings with me as an owner. In particular, the manager Daniel McInerny has been outstanding - his communications are quick, concise, accurate and mindful of the owner's interests. He is an outstanding leader of the Oaks team and an outstanding representative for the Oaks Hotel brand.
As a side issue - I can not understand that Google shows this hotel to be only three stars - it is closer to five stars. I have stayed there on several occasions.
A. W.
Stayed mid week for business, was upgraded to a suite, which was pretty awesome. Unlike other city hotels, I had a balcony with outdoor seating. Very impressed
G. R.
This Hotel is of a good Standard. They have a few room types... 1,2 and executive apartments... All are furnished individually and have varying levels of quality appointments.
There is an onsite Pool and Fitness Center and 24 hour reception desk...
A good option for Business Travelers in the CBD... Ask for a high room floor as low room floors can be quite noisy with street noise.
E. R.
Great location. Lots of restaurants, cafes and very close to Eagle St Wharf and the heart of the shopping centre of Brisbane. The French patisserie across the road is to die for. The rooms are always clean, the beds comfy and the staff helpful. We keep coming back.
M.
Having stayed here more times then i have digits to count with, I can confidently say this is one of Brisbane's best hotels for price correlating to room quality and comfort. The beds are comfortable, staff helpful and it is worthwhile paying the extra 20 odd dollars for river views... these views are close to some of the best in Brisbane!
T. H.
Great clean rooms. Not the best view from 25th floor facing west. Views of mobile phone towers but still aircon was great and enough facilities there to cook your own meals. Before paying for a story bridge view for new years check that they are actually doing fireworks off the bridge. 711 downstairs and bottleshop handy.
N. M.
I stayed here for business and overall the Oaks Aurora was very good.
The apartment was a decent size, clean, and had all the required facilities (though I had to go back down to reception to get the ethernet cable - they are better off installing WiFi in my opinion).
The staff were friendly and helpful, and the location is right in the heart of the city.
On top of this, the views from the balcony were amazing, looking over the Story Bridge, the River and parts of the city.
N. H.
Ok if your in brisbane its the place to stay the staff are kind and friendly and happy to help you with anything you need. The rooms are clean and tidy . We stayed in a two bedroom apartment for the first game of of orgin .. they were so kind in giving us a latecheck out with a smile on their face. And no questions asked . Thankyou so much
T.
Clean, tidy, nice balcony view, but there is a $75 bond added to bill, but refunded after checking out. Parking is $30 a night. Highly recommend this place. 😊
M. W.
We were only visitors but the security staff that were on hand for river fire were amazing. The room was small but nice. Reception were very unorganised and short with their responses but it was a busy night for them because river fire on
W.
The hotel was overall beautiful, the views were amazing. The elevators seemed to take forever to come, and they were always full, which got quite annoying having to wait 5 minutes just to get to your floor.
P. K.
Very comfortable stay. Was a little hard to find the front door and the car park, but once we had that sorted, we were set. Very central location and so easy to get around. Stone's throw from the river & Eagle St Pier.
B. T.
Nice apartment, great size, good value for money. Only negative was door lock was sticky and despite being reported, key would get stuck everytime.
S. P.
Asked for a room with a great view as it was for a birthday and that is what we got , a room with knock out views of the river and city- thank you. The staff were so helpful and we enjoyed our stay so much we'll be back.
The parking is confusing when you first arrive, a phone at the entrance to the car park to contact reception would've been good.
J. S.
Stopped in for a quick drink with friends at their room- room was nice, with a lovely balcony overlooking the river. Close to a lot of bars on eagle st with good nightlife. Convenient to the city also, and a $10 uber to the casino
C. W.
A perfect place if you plan to stay for more than a few days (apartment style, no in-house restaurants, minibar). Spacious rooms, maybe a bit outdated but great location.
R. S.
Could be better, can't adjust the aircon, no batteries in the tv remote and the best of the two rooms locked so you don't get the view unless you upgrade?? The place is in good location to the valley and they city centre.
M. F.
Great located but don't have extra bodies in your room because security will come knocking even if its family a there staying there as well.
Noise complaint
C. C.
What a perfect spot to stay for your weekend away in Bris Vegas. Perfectly positioned in the middle of everything. Accross the street is Eagle street and all its great restaurants.. a short uber ride sees you either in the Valley or South bank entertainment districts. Apartments a great qualify. Well deserved reviews. Happily stay anytime.
L. E.
Perfect walking distance from almost everywhere. Cozy apartment with the essentials. Lovely staff. Absolutely love that 7/11 and the bottle-o are outside of the hotel.
C. D.
Really fantastic views from the 27th floor, however we forget inner city living and how noise travels through these places never got to sleep until 3am, PS I wasn't invited. Apart from that delish.
M. K.
View spectacular, staff friendly and very helpful. Room service excellent. Rooms very neat and tidy. Will return again. Thank you
J. V.
The room was large, clean and modern and very well prices. Aurora was not far from Central station and very close to Eagle Street pier bars and restaurants. We would stay again.
W. W.
Very handy location. Hotel room was tidy and spacious. Staff were helpful. Remember to book your parking space in advance.
M. W.
Stay here for work. If you get a high room with river views it's fantastic. Quiet, great views of the Brisbane River and Story Bridge. Close to walk to most areas in the CBD. Plus there's a BWS and a 7-Eleven on the ground floor which is always handy!
L. K.
Convenient location, close to dining options and shops. Good sized and clean apartment. Stunning views of river and bridge from balcony.
F. G.
Decent central apartments with excellent entertainment area. Electric wiring issues seem common. Lifts are slow. Single guest car park pending availability.
S. K.
Great location, fantastic unit, excellent check in!! Winner, winner😄 will stay here again. Haven't had a bad experience yet at an Oaks - their business model is excellent.
a.
I came to oaks aurora tower for the night as my 2 year anniversary. The hotel was great. Very nice and clean. I stayed on the 51st floor and the view was amazing. The service up to my standards.
R. K.
Aurora is conveniently located near the eagle Street pier which is great if you enjoy an early morning walk through to the botanical gardens or southbank. There is a supermarket, bottle shop and many cafes within walking distance. My room had a great view of the river, although inside is fairly dated.
T. D.
Modern. Business traveller friendly. Great views of the river with friendly front of house staff. Close to the ferry, free CBD loop bus stop, and a short walk to the Queen Street Mall.
J. v. B.
Decent short stay apartment complex with quite a nice gym and pool area. The reception staff are helpful and will hold keys for you.
B. C.
Such a beautiful room, and I loved the veiw of the buildings at night, the staff were super nice and friendly. This was my first time alone in a big city and this place made me feel so much safer. Thank you
A. C.
Good location 10 minutes walk from Queen St mall, and a 30m swimming pool, spa, sauna and small gym (treadmills, bikes, rowing machines, dumbells and basic weights gear). Fast lifts, good view on the river side.
N. V.
Always consistent service and clean rooms. Have never had a problem staying there. Only downside is paying for parking which on the odd occasion was not even available
E. F.
The room and hotel in general was very spacious, clean, and quiet. The hotel is very close to the river and other attractions and I would definitely stay there again.
R. F.
What a lovely place to stay. I wish we could have stayed there longer while in Brisbane. Almost anything you can think of needing is there. Very centrally located.
N. P.
Very nice.. and comfortable place.
Good and convenient location.
Love the view from my balcony, very nice and relaxing..
V. D.
Excellent clean neat room, friendly competent staff, centrally located, other than 1:00am furniture moving on a Friday night all was good.
C. D.
Friendly and helpful staff, good location and the room was clean and great. But 4 stars as the overnight parking was ridiculously expensive.
W. C.
The rooms were very nice and the views are spectacular, but out of a 5 day stay we had rooms cleaned on only 3 days, that's not cool!
G. B.
Well located in Creek St business district. Rooms are large and comfortable. Would definitely stay there again.
M. D.
Great room great service.
a.
Can we talk for a moment about the WiFi? Oakes offers 30min of complimentary WiFi access. It then asks that you pay (from memory) $5/30min. It's 2018, I'm sorry but this arrangement is completely at odds with the industry standard among Oakes contemporaries. WiFi is now a standard feature for all hotel rooms, just as the provision of an Iron or Kettle. This disappointment took the shine off an otherwise enjoyable stay. Come on Oakes, drag yourself into the 21st century.
W. K.
The room was of decent size and quality. The balcony was also quite large and had a great view over the river.
B. 7.
Old and outdated. Could do with a renovation. Bath and shower very small and bed was very uncomfortable. Not worth the price i paid. Staff were very pleasant though.
J. G.
Convenient location on Queen St. 10 minute walk to Queen St Mall. Rooms are always clean, bed are comfortable, apartment style makes it great for home away from home. Spacious balcony, great to enjoy the Brisbane weather and enjoy the view of Story Bridge - if you are lucky to get a room with that view!
J. G.
Every time I go to Brisbane I stay here in Aurora towers. Best hotel, lovely receptionists and service. Always a great and relaxing environment on my stay.
J. H. (. H.
Amazing hotel with great staff. Love the views and the rooms never disappoint. Thank you for having an exceptional hotel
R. M.
Great Place with many eateries surrounding the building.
Fast elevaters making life easy when on the high floors. Rooms and views are great.
N. S.
A reasonably stock standard Oaks property. The riverside rooms also have a great view of Old Customs House directly over the road. There is a Sauna beside the Pool and Hot Tub on Lvl 7.
D. N.
Comfortable stay and ideal location to explore the town! Private parking is a lottery when comparing to overpriced town parking spots.
D. M.
Great Affordable serviced apartments in Brisbane, some of the apartments could do with a bit of a refresh.
Make sure you book your onsite parking ahead of time!
D. A.
Had a small issue with cleaning of the water dispenser of the fridge and oven knobs breaking. But, staff corrected issues asap. Overall well worth the stay
S.
The view was beautiful, over looking the story bridge. Huge room couldn't be happier with the space. But there was mould in the bathroom. Could not even go in there .
T. W.
If you are looking for apartment style accommodations, this is the place. It is centrally located in the CBD with easy access to the ferries. Would recommend.
T. J.
Room is clean enough. Elevators are fast. Have to pay for wifi which isnt great. Otherwise a decent place to stay
M. W.
Needs some work, rooms could do with some reno. Hallway always smelled of cigarette smoke. Good location though, very convenient to Eagle Street pier restaurants.
M. M.
Very clean staff is very friendly i am a photographer who went to the oaks and very impressed
P. M.
Excellent unit and views. Handy to river and restaurants. Great staff. Convenient parking and easy to access. Stayed many times.
T. J.
Room was fully contained. Extremely clean and neat. Excellent views from the 40th floor. TV in both bedroom and lounge.
S. S.
Similar to other oaks towers. Only charge $1 security hold on card. Clean rooms and amenities. Good views.
P. F.
Great place to stay, a bit pricey but the views are worth it. Clean and tidy rooms, comfortable beds.
L. M.
Great view, rooms were awesome. There are permanent residents around so must keep the noise down.
W. C.
Was lovely place to stay,great views.Not happy with parking fee of $25.Booked unit with to king rooms for friends to stay as well.Parking charge was $50 for one night.Should of been told this when we booked.
P. C.
Great service a bit pricey would love to have more parking spaces lower, loved the balcony and to be honest the room is incredible, option. For a heater would be great
L. Q.
Value accomodation in the CBD. The view over the Brisbane River looking over the Story Bridge is one of the best. Apartment style room make it great for longer stays.
b. c.
Conveniently located near the river, this is great for work trips. Spacious apartments with all the amenities you'd need in one.
L. W.
Hotel itself is nice, however, I didn't appreciate that they changed their policy on guests after we'd booked and paid and didn't bother to tell us.
e.
Best view of the fireworks for 2020. Super comfy beds and great staff. Couldn't be happier!
P. S.
Our go to hotel to stay in the city. Close to everything. Very affordable and clean rooms. We will continue to stay here everytime we need to come into the city
J. v. D.
Pretty good hotel, the room I'm in could do with some maintenance though. Nice and close to some good places for dinner.
T. S.
Nice place, loved the balconies and proximity to restaurants etc I was looking to buy an apartment but there is a huge development just starting across the road
S. H.
Excellent location, many restaurants by river in 3 mins. Close to eagle pier for boat transport and to 168 bus stop for public transport.
D. L.
Great central location with easy access to the CBD sights, attractions, restaurants and business hubs. View fron the room over the river & Storey Bridge is sensational!
A. H.
Had a great 5 night stay in 2 bed room with kitchen facilities Location excellent and views from higher rooms spectacular
H. D.
It was a good place to stay in for a couple nights. It had a great view and the beds were comfortable
W. D.
The limited internet access was a disappointing. But facilities wise, it's a very nice place to stay. Clean, cozy and complete
T. C.
Well presented clean and modern room with fantastic river view. Security at night were strict but polite!
R. G.
What a lovely apartment. We were pampered by the generous and proactive hotel staff. Thank you Oaks!
G. D.
I had booked a one bedroom apartment but was upgraded to a two bedroom. Came with spectacular views of the river and the storey bridge.
F. V.
Value for money but need to ask for high floor 🇦🇺 It's smart to ask 🇦🇺
B. S.
I have been there 10 years ago and again recently, I did not like it at all, It used to be much much better
J. D.
Room was nice but noisy at time. Couldn't adjust the aircon in the room and the parking is a bit frustrating at times.
R. D. M.
Was a good location however the unit was in need of maintenance and upkeep.
C. T.
Wonderful apartments at a reasonable price. This is my 2nd stay at Aurora and would definitely return again!
G. I.
Best place to stay
P. C.
Rooms are spacious with some nice views of the city, river and Storey Bridge. Walking distance to plenty of cafes and restaurants.
M. N.
The had nice customer
M. H.
Good location and friendly staff. Otherwise the building and furnishings are pretty run down, WiFi is very overpriced, and the car park is tight and organised.
K. C.
Here for work. The place is nice and staff friendly and helpful. Could do with a few more visitor parks as it's very difficult to find alternative parking without paying.
E. M.
Very clean rooms, excellent views of the city. Very central to all the services of the city
A. P.
Good place to stay with high rooms, great pricing and easy access whether driving a car or walk in.
K. M.
Good room, nice staff. Elevators are a bit of a pain during peak times though.
F. S.
Great location right in the CBD. 2 minutes walk to the Riverside Centre for food and great views. Staff and service both excellent. Highly Recommended.
J. M.
It is lovely the staff are helpful an the rooms are clean an the view from the 30 floor over Brisbane is beautiful
k. i.
Location perfect, rooms very clean and was able to check in at 12am with no problems- great service
J. C.
Fabulous stay at the Aurora Towers - our room was on the 36 floor with great view from the spacious balcony.
P. J.
Great location and well equipped apartment at reasonable prices. Great views of the river.
M. A.
Charged us $20 a night for a cot they failed to mention charge on check in, not impressed. There are better similar priced places available locally.
K. B.
Great location, views all round love staying near thr Brisbane river
M. N.
Excellent value. High quality and well maintained room. Very convenient and central location.
R. N.
Great sized and clean room. Nice view if you are facing the river
L. B.
Check-in experience was good. Rooms were large and averagely furnished. Convenient location
I. C.
Large rooms. Well equipped kitchenette. Limited foxtel channels available at no extra cost.
R. B.
Functional more that exceptional. Very good location for Eagle Street restaurants. Spectacular river views from more expensive rooms.
J. M.
Perfect location when visiting Brisbane
S. K.
Well fitted out but i didn't like the shower head. Great service from reception staff.
S. R.
Friendly staff and helpful. Good views. Clean rooms.
A. K.
Good location. Cheap price. Mattresses are comfortable. Bathroom is very basic.
F. P.
Clean modern very comfortable, a great location with easy access to the city attractions. Friendly staff.
L. S.
It's a bit tired, it's a bit run down, but overall it's ok. I'd not choose to stay there again, but if I'm booked to stay there with work it'll be fine.
R. M.
Receptionist and cleaners are good, all very kind and willing to help. Rooms have everything I need, no negatives.
T. H.
Was a great place to stay, nice and close to the station and main part of the city, easy access and beautiful rooms
R. A. S.
Great service and clean facilities. Very accessible to most places and has a very good view
c. m.
Reception staff very obliging, late check-out not a problem
f. “. H.
Room wasn't the cleanest when I got to it rubbish under the couch and tv unit. Was fairly visible too
S. W.
So far so good carpark you have to look for would be nice if all in same area or floor anyway apartment nice got everything see how it goes
D. D. S.
Great hotel with excellent facilities including kitchenette and laundries in room blocks.
W. Y.
Spacious 2 bedrooms self service apartment come complete with full kitchenette, laundry n view from balcony
V. T. V.
Location and room were great. 2018 and we still can't get free wifi 💁♂️
a. b.
Great location to city and ferries. Clean and well maintained. No parking for high vehicles was an issue
M. R.
Good location, clean rooms, parking options aren't great and very narrow spaces
H. T.
Location is great. Value for money. Nice rooms with decent kitchen.
J. S.
Pretty good room, nothing spectacular but also nothing to complain about, would stay again!
L. B.
Nice rooms, good views and great in terms of being central and close to places
A. W.
Always a good stay here. I did have problem with room last stay but staff were quick to offer another room.
T. L.
Very nice rooms. Affordable. Great location and view.
S. S.
The hotel needs to be renovated and updated. Wifi policy is too restrictive. Handy location though.
M. S.
Overcrowded pool..tried to go down for a swim 3 times..there was more than 20 people in the pool..tiny pool..
Otherwise perfect location
G. G.
Great facilities. Love the jacuzzi, but too much chlorine in it sadly
L. C.
Great room had a 3 bedroom apartments great view will come back again
U. N.
Fabulous location. Great views. Very pleasant living conditions.
D. K.
Amazing suite, close to everything, great staff, will come again
D. P.
Great hotel and nice view. Location is good and highly secure...
J. S.
I took a dump in the elevator a while back. 10/10 amenities
s. F.
Nice clean big rooms. Great view and great location.
S. “. B.
Really enjoyed my stay. Modern apartments. Very clean.
P. W.
Friendly staff, great rooms and facilities, excellent location
C. T.
Great big apartment, central location and a fantastic view. Will look to stay again
J. I.
Came here for my cousins birthday. Although I didn't stay the night, the reception welcomed me to walk on through and hang out until late
Q. C.
Room was very spacious. It is annoying that WiFi is not included in the cost of the room.
K. C.
We stayed in an AirBNB and the apartment was great, excellent views of the river and story bridge
B. T.
The higher you go the more beautiful the view.
Great place, great security.
S. P.
Amazing hotel, rooms at the top have unbelievable views. Long 30m swimming pool
J. P.
Decent room and good service. Close to a number of good restaurants.
A. M.
Great view of the river, room was comfortable & quiet.
B. M.
Great views, can get busy at times
B. J.
The Room were apartment quality, spacious with full kitchen.
a. a.
Really nice rooms that are self contained with beautiful views of the city.
F. H.
Close proximity to the heart of CBD, substantial space in the 2 bedroom rooms, a little bit of a squeeze in the elevators.
s. “. w.
Amazing views of the river and nice comfy rooms.
J. V.
Good location and nice facility. Spacious 2 bedroom apartment
F. P.
I was guest of an Airbnb couple and the place was really beautiful, with such a lovely view from the 32nd floor!
L. C.
Oaks Aurora Tower is the perfect place to stay in Brisbane. Great location and staff would definitely recommend
S. P.
Nice view from hotel and has good pool and spa.
C. A.
Great one room apartments, with everything you need for a extended stay.
T. B.
Nice place to stay, priced well and in good location
R. R.
Good value for money. The down side was having to pay 30 dollers for parking.
A. R.
Great location and great views. Then downstairs and at the back laneway is Hellcat Maggie bar and restaurant
S. W.
They always get the bedding wrong, and the fore alarm goes off most nights. Nice views though
M. Q.
Very nice and affordable place to stay in Brisbane...nice view along the river...
A. S.
Has multiple elevators, nice decor, comfortable furniture, excellent views
S. V.
I Always stay at oaks accommodation when travelling. Good quality bedding and pillows
J. G.
Cheap. Does the job. Nice balcony on some rooms with amazing views
A. M.
Great hotel close to just about anything you want to do great staff
S. F.
Great location, good rooms and friendly staff
K.
Perfect sunrise views. Loved the service and an ideal location in the Brisbane centre.
M. A.
Friendly staff, great rooms and even greater views!
I. D.
Perfect location near Queen St malls, convenience store, spacious and clean room with washer and dryer.
P. B.
Great hotel,centrally located, a little hard to locate at 1st
S. M.
Very nice apartments at a good price with easy and efficient service.
R. T.
Has most things.. Rooms a bit dated but compfy.. watch the floors.. uneven surfaces so can catch you out.
T. B.
Great location and service. Bring plastic cups for use in spa/pool
V. K.
It's on 420 queen st corner of eagle st and queen st. Very popular for tourists. There is a 24 hr 7 days open 7-11 convenient store right at the entrance.
M. H.
Great views and good location in the city the apartment is nice
D. C.
Great place to stay in Brisbane City, awesome views and great, friendly staff, highly recommended!
S. M.
Oaks is beautiful, great view! Lifts are very slow. Close to everything!
S. T.
Very nice place. It's a service apartment too.
K.
The location was central, the rooms were lovely and the service was impeccable
T. D.
Great gym. Most rooms have fantastic views.
d. m.
Great view, clean room. Pleasant experience
R. T.
Definatley recommend. Had a great time. Late check out option. Cheap.
C. W.
Comfortable big bed. Spacious apartment. Close to the river.
M. M.
Awesome views,great location,clean,staff very helpful
J.
Great service, beautiful view and good location, i always stay here when visiting brisbane.
B. B.
Great rooms and staffing , right in the city, would recommend to everyone.
L. M.
Very comfortable and excellent location. Level of service could improve.
L. M.
Another "no one here after hours" establishment so make sure you arrive by 4pm or its a lot of phone calls just to get your room
D. “. S.
Great rooms, decent size and great quality.
m.
A nice room with great views and solid amenities.
Z. A.
Nice place. Rooms could do with a little freshening up though
I. C.
Lack of included toiletries so make sure to bring your own if you need specific items
p. v.
Excellent place for social gathering. Kids friendly. Parking is a challenge.
S. T.
Great room at a great price, with everything you need.
W. y.
Good sized rooms and great views
T. M.
Rooms were great. Spacious and comfortable.
N. G.
Great location, awesome views, spacious apartments
T. M.
Room is not bad. The reception guy Sam is rude and not helpful though.
J. N.
Room and service was lovely. The view was spectacular
L. R.
Very well cared, comfortable and strategically located
D. S.
Very comfortable and awesome view from 44th floor
N. B.
Great location, fantastic views from the 41st floor at a reasonable price.
D. F.
Staff were friendly. Too many Air Bnb type rentals.
C. T.
Visited a friend here. Was very enjoyable and in a good location for easy access to the city
S. C.
Great service and amazing veiw. Very clean room.
A. G.
The food is the good quality and good flavour as well i like the service like delivery food like ubereats and foodora
T. K.
It was nice and well priced. Close to the Citycat and a nice stroll to the CBD
C. O.
Rooms getting a little tired. Bathroom not overly clean, mould spots in shower
J. C.
One of the best apartment with city view & for Story Bridge fireworks!!...
R. K.
Seemed alright, impressive enough but the floors themselves seemed tight abd bland
C. L.
👍 Perfect and enjoyed
A. G.
Great service, awesome views, was a great place to end our visit to Brisbane.
A. H.
Super fast check-in by Kevin while we were in a rush. Thankyou!
C. J.
Large apartment to stay. Clean. Good option for work accommodation
M. N.
Had a great stay. Comfy bed!
K. M.
The rooms are spacious and the location is awesome.
R. D.
Very central location. Clean and spacious rooms
P. B.
Great location, very helpful staff, and value for money
P. R.
Great views. Clean and comfortable apartments.
K.
Decent facilities and friendly staff but nothing special
B. H.
Always love staying here mainly for the location to bars and pubs
F. N.
Love the Aourora Tower, you pritty much have a 180° view of the river.
y. t. l.
Great location, ten minutes or less to down town and restaurants.
Y. D.
Professional, high standard of security.
Unfortunately housekeeping needs more attention.
E. C.
Beautiful room and view, excellent location
E. W.
Good room, location and services
W. F. I.
Ok room, nice view, pre cheap
W. M.
Great place to stay rooms are nice size
D. v. d. D.
Parking is slightly inconvenient. Lobby staff were nice and helpful
S. S.
Excellent location to shopping and dining
H. W.
Best sleeping experience ever!!! A proper sleeping holiday thank you Aurora!!!
M. H.
Comfortable apartments well located
S. O.
Amazing apartments to stay a couple of days, close to the city
d. r.
Very good quality rooms, very clean.
K. C.
Good spot, nice and central, 7/11 by the front door is handy dandy
J. P.
Great two storey space, awesome balcony area. Deal was made.
S.
Always enjoy staying here. Clean, neat and tidy
Z. W.
Visited a friend who lives there, great location, nice building.
R. R.
I can wait. Im a member of the Oaks hotels. I want a room with the river view.
S. C.
A little tired. Aircon too noisy and rooms dusty
M. C.
nice vice, handy location, average staff and room
J. E.
Great views and security. Would stay again
W. L.
Great but hard to fin$ the car park
T. S.
Good accomodation in a great location.
M. S.
Tidy accommodation, great river views and Central to the city
Z. F.
Wonderful staff, close to eagle street and queen street mall! Highly recommend
S. S.
Clean, well maintained, and a good amount of storage space.
h. H.
This is my second stay here i would definitely come back again
T. M.
Best location in Brisbane city. The reception guy Sam is rude and not helpful though.
t.
Quite lovely, nice views, very comfortable.
M. F.
Thank you for the great night out and great room, will be back for sure
M. M.
Geat location and city views and an easy walk to city and Southbank
R. A.
Good location and nice apartment
J. I.
Nice clean rooms. 4 stars
A. W.
Excellent location and good rooms
K. B.
The service is always 5 star. Front staff are extremely professional