Holiday Inn Melbourne Airport, an IHG Hotel reviews . (Hotel) in Melbourne (Victoria).
Holiday Inn Melbourne Airport, an IHG Hotel
10/14 Centre Rd, Melbourne Airport VIC 3045, Australia
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Comments of Holiday Inn Melbourne Airport, an IHG Hotel
L. P.10 minute walk from airport, took free shuttle bus service back to airport the next day which was so easy. The staff on reception were friendly and helpful, the restaurant was convenient and tasty. The room was clean, comfortable and perfect for a night stay before early flights. Would stay again. Thank you to all the staff both on reception and in the restaurant that said hello to and acknowledged my baby it is the little things that count!
S. C.Staff and facilities exceptional, bonus shuttle bus to airport was greatly appreciated. Restaurant food and service was amazing. Couldn't ask for anything more.
m. m.Id rate it with 5 stars over all. Even with the pandemic the establishment remained resilient. I admire the safety and security during our stay. Everything is organized, the employees are very accommodating and nice even in phone calls. Most of all, compliments to the chef. I enjoyed the variety of food. I am more than satisfied!
-from room 422 with thanks.
J. D. s.Beautiful accommodation with lovely staff. The rooms are fairly big accompanied with a big television. Meals were of good quality during my 5 day quarantine.
B. M.Loved my stay here, on check in I was given a quiet room by a really lovely professional staff member, the room was clean, spacious and really comfortable.
M. R.The staff were very supportive and helpful. I spoke to Ryan at reception who understood my concerns and was able to find a solution immediately.
This is why i’m a loyal IHG customer.
H.We have stayed here a couple of times now and love this hotel. The staff are always super professional, friendly and welcoming. The rooms are great value and clean and the beds super comfy, just perfect for a good night relax and sleep …
K. B.I loved having this place so close to the airport that you can walk - and I did all three times. I used the shuttle for return flights though.
The check in staff was super nice and helpful - especially Isabella. She got me …
L.The receptionist at check in was amazing. She made me feel welcome and expected! She managed interruptions wirh grace and professionalism. The room was clean and comfortable and the bathroom featured a bathtub! We wete able to catch the …
S. T. M.Convenient &
Good Service 👍
A. P.Considering the stage 4 lock down the reception was lovely. Ryan welcomed us and informed us on everything that we needed to know. Then we had room service and they were also lovely and welcoming. Thank you so much guys.
Room was a tad small but I'm not complaining, we had everything we needed.
J.Had great stay with my kids. Really appreciated being allowed to get our room at 10 am as they had rooms available. Staff delightful, and really nice relaxed atmosphere. We also appreciated being able to park in the carpark the next day …
J.This is a great spot to stay pre flight. We always travel up the day before as we are 3 hour drive to airport and can’t trust Melbourne traffic plus we then wake with no stress for our flights. Always made welcome with excellent service. Keep up the great work.!!
K. B.I loved having this place so close to the airport that you can walk - and I did all three times. I used the shuttle for return flights though.
The check in staff was super nice and helpful - especially Isabella. She got me …
L.The receptionist at check in was amazing. She made me feel welcome and expected! She managed interruptions wirh grace and professionalism. The room was clean and comfortable and the bathroom featured a bathtub! We wete able to catch the …
M.We had flown in from Perth after 2 weeks quarantine at the 5 star Duxton. The next available flight to Adelaide wasn’t until the next morning so we wanted to stay near the airport. The Holliday Inn was conveniently close to the terminal. …
O.I’ve always preferred this hotel over others as the staff are generally friendlier, plus it’s walking distance to the airport. It was disappointing checking at the same time as a firefighter that he was charged full rate for parking. Seems …
S. B.Still closed because covid 19
C.The hotel is clean, comfortable, perfect location. There are eating options but they are a bit expensive, especially for a family. There is a service station across the road which sells some basic snacks, fast food and a McDonalds. The …
J.This is a great spot to stay pre flight. We always travel up the day before as we are 3 hour drive to airport and can’t trust Melbourne traffic plus we then wake with no stress for our flights. Always made welcome with excellent service. Keep up the great work.!!
J.Perfect location to spend the night with our daughter before seeing her off on a very early morning flight. Beds very comfortable, with plenty of space for 3 in the room. Easy parking on site, although not generous car space if you drive an …
M.We recently stayed at the Melbourne airport Holiday Inn and our stay was lovely from start to finish. The staff were friendly and welcoming. Our room was clean and comfortable and we were pleasantly surprised at how little we could hear of …
s.The holiday Inn at Melbourne Airport was a great stop over. Arrived late, left early.
We were collected from the airport at midnight without question. …
X. C.Nothing to complain about it, because I chose to stay here for its location. 10 min walk from airport, and easy to find the way.
The hotel building looks fine from outside but, inside, layout of rooms across the floor is strange in the sense that it is different from those of other hotels I know. That gives a feeling of outdated building. my hotel room is spacious and clean. No strange smell. But the furnishing definitely can be better. In its current form, I guess it attracts only people who just want to stay near the airport and get some sleep before or after a flight.
Buffet breakfast is fine. And they have shuttle between hotel and airport.
O.Before a flight you want to be well rested.
My criteria is and always has been in a hotel - quiet, clean and comfortable and this fits the brief. Yes it is old, but I have always slept well here. The …
M.First time I've stayed here prior to an early morning airport departure. Staff were very friendly and the airport shuttle service was available to us at a moments notice. We utilised the secure car parking while away, which was very …
O. t. O. A.I haven’t stayed but have popped in to join family for meals on their travels and the meals, restaurant and bar earn 5 stars on their own. Always a lovely time had. Had a brief look at rooms and they’re clean and modern - I stayed here years ago when it was still Travelodge and it was a nice stay then. Very convenient for airport.
A.Excellent shuttle bus system. Streamlined check in. Well trained and friendly staff both at reception and in the bar/catering areas. The room’s bathroom was a bit tired. Painting the existing tiles and squeezing silicone (very poorly …
T.Extremely close to airport and with fast free shuttle it's a great choice for late night arrivals. The staff were all very friendly, no complaints at all with the great service. The buffet breakfast was delicious. Down stairs in …
A.Thanks for a great short stay and the upgrade on sun, 15 March. The staff were incredibly polite under difficult (ongoing cancellations) on checkin Sunday night. Greeted with a smile and we loved the offer of an airport run at 5am. Fab pillows by the way! Well done!
M.Fantastic check in but check out experience was rather brusque, probably due to client traffic. Room very nice, clean and comfy. Comfortable bed and pillows. Good bath towels. Low shower pressure. Room service menu very limited and website …
J.Overnight stay prior to an early morning flight.
Great front desk staff who explained car parking and next morning pick up in simplistic terms. …
C.A brief stopover, received great customer service from all staff from check-in, meals and drinks, breakfast and check-out. Couldn't fault anything, convenience to airport at a very competitive price... will use again and make more use of …
c.As we had an early morning flight, we thought it was easier to stay close to the airport and not have to tackle the traffic. …
J.We had to make last minute reservations to catch an airplane from Australia to the USA due to Covid-19. The staff was helpful, friendly and understanding. We took the free shuttle to and from the airport with no problems. We ate at the …
S. H.Speedy check in, parking for 5 days @ $25/day is incredible value. A free drink each in arrival for Gold members, cosy small bar. Food was excellent, but unfortunately we had to chase it up / took a long time to come. Good nights sleep, …
M.The hotel was very close to the airport where I was working and the shuttle bus was handy and on time, even at 5:30am. The room was fine, maybe the TV could have been updated but all was ok. Bed was comfortable and very clean. Shower was …
A. P.Considering the stage 4 lock down the reception was lovely. Ryan welcomed us and informed us on everything that we needed to know. Then we had room service and they were also lovely and welcoming. Thank you so much guys.
Room was a tad small but I'm not complaining, we had everything we needed.
J.The Holiday Inn at Melbourne Airport is the most consistently high quality hotel that I stay in when I am in Melbourne. Every time I stay there, the standards never drop. The cleanliness and customer service are excellent. …
C. B.Room was very clean, the food was nice and the service was really good
S. H.A great airport hotel with very convenient shuttle bus to drop you off and pick you up. The latter is handy if you have taken advantage of the $10 per extra night parking after your stay. We had an extra 7 nights. Nice bar, great food in …
S.We enjoyed our 1 night stopover at your hotel.
The rooms are very large and the beds were very comfortable.
Loved the pillows with the firmness announced on them. …
A.The 24hrs free shuttle service is of great help. Arriving at 3 AM could have been very difficult. Good thing that you have a free 24hrs shuttle that accomodated us even without prior reservation. …
C.Stayed for a week and was a very pleasant experience. Staff were caring and courteous. Rooms were sound proof so did not get woken up during the night. Used the Gym twice which was well equipped. Key thing was being so close to the airport …
W.The staff was excellent. We needed some inside info about the airport and they gladly talked us through what we needed to do. We would have wasted a lot of time without their help. The room was very nice; room service was fast and the food quite good. We highly recommend the Holiday Inn: Melbourne Airport.
M.My daughter, grand-daughter and I stayed there for one night before our early flight next day. Our room was very clean and comfortable, beds and pillows were wonderful...great nights sleep. Food in the restaurant was excellent. Staff wonderful and shuttle bus excellent. Have stayed before and would stay there every time I travel.
C.My husband and I chose this hotel for an overnight break on a journey from Calgary, Canada to Perth, Western Australia. Arrived at 11am after a 16.5hr flight from Vancouver, so were very relieved that a room was already available and were …
Y.Stayed here for one night while in transit home after business overseas. Excellent location, easy walk from terminal & well signposted. Great staff on arrival, very busy at check-in but staff were excellent & very efficient. Room was very …
H.If we're looking for a good night's sleep, good location, and breakfast on site, we often choose Holiday Inn. Even so close to the airport we didn't hear any noise outside at all. Room was small but manageable for one night. We had an issue …
T. A.This hotel is a good option for, perhaps, 1 or 2 nights. Situated on airport grounds, with shuttle to airport departures. They also pick up on arrival. Ambience of hotel is good - nice bar, plenty of sitting area in entrance foyer. …
J.We’ve stayed at another Melbourne Airport hotel in the past prior to flying out, but as that was going to be $184 more expensive (summer holiday peak rates) than the Holiday Inn Melbourne Airport, we decided to give this one a try. We found …
P.Arrived to be offered water with a smile as we had walked from airport not realising shuttle bus available, our flight was not till 4.35pm next day and straight away staff offered us late check out to 2pm I was so exhausted I didn't get …
H.I like the hotel as it is very close to the airport. The room is very clean and comfortable. it is good value for mone. …
M. G.I’ve updated from 1 star to 3 stars and edited to 4 stars just now. The hotel is dated. Management can be inflexible (that was the 1 star from interaction with manager Julie. However, recently they’ve been really good. Not Julie) The hotel....It’s a little shabby when you arrive. Rooms however are better. The 4 stars are for dining room. I had very low expectations and had planned to walk over to Park Royal for dinner. We’d had a mediocre dinner there on previous visit. It was at least a known restaurant. My wife and I travel a lot and know quality. This was an exceptional meal. Happy to provide positive feedback. I’d even left an expensive power cord in room and assistant manager went out of his way to try to track it down when I called back later. Note... be careful booking room with breakfast. If you’ve not checked 2 people in booking the breakfast is one person only. It’s annoying to be caught out and asked to pay additional. In that note.. breakfast layout if quite good. Not 5 star. However, not that far off 4 star.
r. v.Rooms are very clean, well fitted. Room service meals great & quickly delivered. Location is very handy but frustrating to walk to from the terminals & long term car park - maybe the airport don't like them? Hotel bus to terminal leaves dead on time - so you can enjoy a walk that's as fast as the bus? Pleasant & helpful staff.
w.We received fast and efficient check-in on arrival. The room was lovely, spacious and clean but, most importantly for me, it was quiet. There was no traffic noise or disturbance from neighbouring rooms. The mattresses were comfortable and …
A.After a very late evening arrival into Melbourne Airport (after flying in from Europe), I was glad to have a convenient place to catch up on some sleep. The pick-up service was much appreciated and I found the staff to be friendly and …
J.I was very happy with the service at this property from check in even though I arrived at 12 midday a room was available for me. I was very impressed with the check in receptionist where nothing was a hassle. …
M.We had flown in from Perth after 2 weeks quarantine at the 5 star Duxton. The next available flight to Adelaide wasn’t until the next morning so we wanted to stay near the airport. The Holliday Inn was conveniently close to the terminal. …
L. 6.We had an early flight to catch and so thought we would spend the night before at the Holiday Inn at Tullamarine Airport and what a great idea it turned out to be. We had a lovely spacious comfortable room, the staff were all extremely …
M.One night stopover on a work trip. I did not require much in the way of facilities but I was pleasantly surprised by how much I enjoyed my stay. The room was comfortable with air con working well on a very hot day and the biggest TV I've …
T. A.We stay at this hotel a number of times each year. Staff are always pleasant and keen to please. Bar meals are good value. Breakfast has a wide variety with the ability to order off a menu as well as selecting from the buffet. I would recommend this hotel as a good option to stay at the airport.
D.Having the 24hr airport shuttle was extremely important to me since I was flying super early. Very clean in every area I was in. My only issue was that the curtain still left a gap that the light from the street lights could get through …
a.When arriving the outside of the building looked very old and run down, but walking into the hotel I was very happy to see how beautiful it was. All staff were friendly and there was always service with a smile. …
j.Stayed for only one night before an early morning flight, but wish we could have stayed longer.
The staff were so welcoming, and friendly, and checkin was very efficient and …
C.We had a morning flight and arrived late the night before to the hotel. Check-in was quick and efficient and the room was clean and comfortable. The bed and the quiet environment made for a good night's sleep. In the morning we caught the …
D.We stay here every time we need to catch an early flight. It is convenient, and very comfortable. The staff are always helpful and friendly, and very accommodating. This time there was a fire alarm situation and the staff were great. They …
N.Overall this hotel offers everything a quick stop-over/overnight guest needs.
Comfortable, great staff, good position to the airport and the shuttle bus is …
P.We stayed here so we could catch an early flight the next day. Pleasant stay, good meal deal in the restaurant (dinner).
Room was fine but older and in need of updating, I understand that rooms are …
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