Pier 21 Apartment Hotel reviews . (Hotel) in Perth (Western Australia).
Description
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Situation
Comments of Pier 21 Apartment Hotel
A. P.
We stayed here with our dog and baby for 6 weeks in September and October. We had a wonderful time and so did our dog. With a lawn outside our room and a great park next door there were always friendly dogs to keep him entertained. The small beach was also wonderful. The room was brilliant with a desk so as we could work and the kitchenette perfectly sized for eating in. The second adjoining bedroom was perfect as a nursery and we felt very secure that the baby was so close. The room was quiet for his afternoon naps.
We were worried the room would smell of dogs but it was perfectly clean and you wouldn’t know.
The million dollar view of palm trees and the Swan river was beautiful to wake up to every morning.
The wonderful manager Gary always went above and beyond to make us feel welcome and the rest of the staff were amazing too.
Even though we don’t live far we look forward to returning for a stay and seeing how big Molly has grown.
Thank you so much for such a wonderful stay :)
G. R.
Check in Australia Day for 2 nights. I immediately knew I wanted to stay longer. So we booked an extra night. The rooms were amazing. Staff so friendly. Breakfast was great. Fur kid friendly which is such a bonus. Views to die for. Can’t wait to come back. Thank you so much 😊
D. W.
Apartment 44 on the 3rd floor has a wicked wrap around balcony much bigger than the others. Get that one if you can.
Love this location, always have and still do. Over looking the Swanee, catching the sea breeze, a well appointed 1 bedroom apartment with all that's needed and little bit more.
Just 1 star off as it's a tad jaded after 30 years of use.
A. W.
The Riverview room was clean with new fixtures and decently priced. The breakfast was excellent for an in house meal.
T. S.
Booked 2 nights here loved it so much we stayed at extra night, A nice pool to dip in on those hot days.
S. I.
Thank you Sam at reception you were amazing so accomodating and professional
We had the most wonderful stay great room very clean and modern and well equipped
Beautiful views of the river peaceful and wind free
Close to Fremantle 5 mins Uber drive
Totally recommend
We will definitely return
Sylvia Imberger
m. a. a.
It has quiet, calm and beautiful river views. The cleanliness and comfort of the rooms are very good. It was a feature that I liked that the products used in the toilet and bathroom were of high quality and organic. price performance ratio is very good.
H. S.
The staff here were wonderful and welcoming for our Honeymoon 2.0, they even surprised us with a bottle of champagne 🥂 on ice for arrival. Thankyou so much Pier 21
K. F.
Quiet. Beautiful views, exceptionally clean facilities. Friendly and accommodating customer service. Comfortable beds. Every room has a balcony which is amazing. Right on the river front. Would definitely come back again
S. M.
We loved our 7 days stay over the school holidays from Dunsborough. The accommodation is perfectly located close to the river and short drive to the city.
A big thanks to the friendly staff that worked in the breakfast restaurant. Always friendly and very accommodating. The food and service was always consistent!
G. D.
My love, and I, spent a night, here. The apartment felt quite large. I loved the layout of ours, it had a circular flow. It would be amazing to stay here, during summer. Thank you, for the after hour, check-in ❤ it was a god send 🙏 I will be referring, Pier 21, to all of our friends.
C. T.
Lovely room and fantastic view! We had a 2 bedroom apartment. There was an invisible guest with us staying who rattled bathroom does, curtain rods and tried closing another bathroom door. Not sure if it's a permanent resident or if we had a hitch hiker from our jail tour earlier that day but sure made for an interesting night! Parking is a bit tight though and not a lot there so you'll have to drive if you want to eat and drink.
M. E.
Great family accommodation not too far out of Freo main strip. Nice indoor pool/spa, gym and breakfast area. Included breakfast very good. Parking not always available even though was a guest.
B. C.
Nice spot on the river. Very good facilities- complimentary laundry room, gym is well equipped, nice pool riverside, tennis court (except lights don't work - please get them working). View is sunrise from Room 36 balcony (level 2).
M. a. h. c. t. V.
Wow great place, ample space and good value for money.
Great for a parents get away....
K. B.
Room excellent. Clean.comfy bed.staff polite.
Disappointed that we paid handsomely for an exec room and they didnt make up the room or give fresh towels.also ice machine is kept in a locked area...so no ice after 9pm!!! and nobody answers housekeeping phone after 9pm
A. L. M.
Always read the reviews before booking....I tell myself. This was great except for the smell of the room (the carpet to be precise). This review is for a family room #19 (so might not be the same for all). Yes it's well located with lovely outlook. Basically it would be the perfect family holiday stay - location pool gym parking etc. I add a point for the leather couch as it isn't stained or odour trapping. But the disappointment is thus: as my kids said " this room doesn't just stink it STINKS" . the carpet in this two bedroom place reminds me of student sharehousing. Pet friendly also means doggy smell. I wore my socks the whole time. The bathroom is basic. The upside. Super friendly staff. Oh and the clothes rack on the balcony was also appreciated. But the smell... We'll have to wash it out of everything when we get home... It just juts you when you open the door. You mightnt notice it if you already have a smelly dog. Suggestion: put in hardwood floors at least in living area for the 2 bedrooms apartment so sweat/food/foot/other odours of 1,000 other holidays aren't captured and shared with subsequent guests. or get some febreeze?l@@€@?
J. B.
I don’t care what anyone else says about this hotel. This hotel is a GREAT place. Best hotel. There rooms are perfect the service is perfect the staff is perfect.
I have stayed here many times and loved it, this time I had some issues of my own and I even yelled and that caused disturbance, the manager came and spoke to me. There are not many good people in this messed up society.
But the manager here is the most genuine good person, she is not only kind but very cares so much. I had explained what was going on and instead of calling cops like most people would. She had asked and offered to do something for me to help me feel better. Offered free breakfast & heaps more.
I couldn’t take advantage of her kindness though as I’m so happy to have met her. The next day I missed my Transwa bus home and she offered ($300) of hotel for me. I gave her my bond, practically still free hotel room for a night plus she put free breakfast.
She is honestly the most lovely person & the hotel is perfect. They deserve the best rating they can get.
Thankyou pier 21 ♥️♥️
j. a. y. d. e. a. m. b. e. r.
Great self contained apartments, view is stunning, staff are very pleasant, room is comfortable, great facilities! Really enjoyed the heated pool spa and gym. Walks along the river and views of the river from balcony is one of the reasons why I would def love to come back to Pier 21
N. C.
Amazing facilities, a little dated aesthetically now, but I guess that kinda adds to its charm. Room was large and comfortable, bed was comfy as. Staff were friendly and helpful, would highly recommend. Walking distance to a vibrant food and beverage precinct.
M. W.
Excellent location and amenities, we loved our stay in January and wasn’t disappointed with anything there. We would love to come back but the prices are a bit high for us to come regularly.
M. Z.
We got 2 bed 1 bathroom with kitchen & lounge area. The actual apartment was quite basic.Thought the cleaning needed improvement!!!
The view, from the balcony was absolutely beautiful. It goes out on to the river.😀🦋🥂⭐🌠
d. w.
Spacious 2 bedrooms unit with spa & pool & gym (we didn't use these though). Comfortable 2 x double size beds, sofa & chairs in the balcony. Pleasant marina outlook. Small kitchen but enough for two of us. Mini bar got everything with charge, in case you had no time to purchase. Friendly reception. Wonderful!
A. H.
The apartment is well laid out and has a beautiful view. The breakfast is excellent and the staff are more than helpful. The huge downfall for me is there is nothing in walking distance in relation to food. We were lucky the first day we still had our rental cars and stocked up our kitchen.
r. s.
Had a great two weeks staying here. Fremantle was an absolute delight for the food and ambience. Weather was amazing.
M. H.
My partner and I stayed at Pier 21 for 4 months over summer and would highly recommend to everyone.
Rooms have the absolute best view over the Swan River (we commonly saw dolphins swimming about from our balcony).
Rooms are very spacious, clean and tidy.
Fantastic pool and bbq area overlooking the river.
All staff were amazing! Super friendly and happy and fixed any little thing straight away. Shout out to Garry, the hotel manager, who goes out of his way to ensure every guest has an amazing time.
Pier 21 is situated in a superb location in North Fremantle. Bars, restaurants and cafes are within walking distance. It is a 30 minute walk or $6 Uber into Fremantle city or the beach. There is a walking track along the river out front and a large grassed oval next door.
A. F.
My husband and I stayed for just one night, but we’d love to come back to Pier 21 and would happily recommend it. Our room had beautiful riverside views, very clean, comfortable and with modern amenities. The staff were very friendly. Breakfast was exceptional with more than just the normal buffet self serve, I ordered poached egg on a corn polenta slice with smashed avocado and it was delicious! We went for a bike ride around the river which is only a stones throw away.
G. T.
The best location, we had the most beautiful view of the river and marina, the facilities were excellent, the gym and tennis court were always available, the staff could not be more friendly and helpful.
The apartment was a great size, and it had everything we needed, it was one of the best get-a-ways. We highly recommend this resort, they deserve 10 stars.
H. J.
Good hotel complex near Freo CBD. Great location, awesome views, nicely thought out rooms. A full length mirror would have been ideal.
T. M.
Our room turned out to be very nice. The breakfasts are excellent and fresh cooked egg bacon etc. The hotel provides all the toiletries you could possibly need. Plenty of choice of cereals fruit. We had a river view room which was amazing. Transportation was offered to areas of interest.
J. T.
Rooms looked very modern and stylish. Nice and spacious. View out into the marina was nice. Two doors into the bathroom seemed more like a curse than a blessing but was manageable and would probably be fine with only one person in the room.
C. B.
We enjoyed a wonderful stay at Pier 21 late February this year. Our room was luxurious and great value for money. Beautiful views from our room, loved watching the swans on the river and people walking their dogs in the park! Staff were very friendly and professional. I hope we can stay again soon.
J. M.
Awesome customer service. A very lovely place to stay. Really enjoyed it here.
T. M.
The location was perfect for the wedding we attended on the riverfront and Mos*** park golf course. The daily servicing of the apartment kept it in immaculate condition. From arrival the staff were amazing and the welcome note was a nice touch from the ***ager. Will definitely stay there again and wished we had stayed a bit longer.
T. M.
Nothing bad to say about this hotel at all. Amenities is a short drive away. Public transport options are easy and cheap. The service was excellent from the initial greeting through to the breakfast staff every morning. I thought my room was very clean. We were very pleased with the room.
T. A.
Booked this place on our visit to watch Manchester United play in Perth because of its layout of bedroom and kitchenette plus the heated pool and spa. Definitely lives up to its description. We arrived at 2am from red eye flight and book in system worked perfectly. However our room configuration was incorrect to what we booked. Didn't take long for them to rectify and offer us compilimnetary breakfast as Goodwill. Highly recommend this place for families and business people. Quiet residential area.
J. M.
We stayed for 2 nights with our kids aged 8 and 9. Our room was 37, with a glimpse of the swan river. Our kids shared a small bedroom that had a Tv with free movies, which they loved. The spa and indoor pool was also a big hit.
We chose not to have breakfast at the property as it would have cost us another $80 plus a day. Instead we brought our own food and made use of the rooms kitchenette.
The area around is gorgeous, historic homes and clearly a wealthy suburb.
I only have 2 gripes.
1. Pillows were awful. Out of the allocated 6, 4 of them were without any form and were empty sacks and urgently need replacing.
2. The aircon is located in the lounge room and due to the apartments layout the cool air did not make it into the kids room at all, making it stuffy and uncomfortable to sleep. Our bedroom fared a little better.
I would like to stay again but I would request a different room for the above reasons.
c. m.
Amazing service, loved the room. Although the weather wasn't the greatest, still had an amazing stay with a amazing view. Will definitely be back again!
J. P.
Had a wonderful night away at Pier 21 for my husbands birthday. The attention to detail appreciated. Suite very comfortable and breakfast cooked to perfection. Reception were lovely. Thankyou
O. M.
Clean, friendly service, plenty of amenities, great location, lovely view. Saw a dolphin from our room!
n. w.
Great room, comfortable, quiet, well equipped great view, great balcony.
I'll stay again.
R. S.
Love the view of the river from our room on the second floor. Indoor pool and jacuzzi are lovely. Lots of gym equipment, although it's notably missing a weight bench (probably for safety reasons) Outdoor pool is freezing and actually slightly dirty. Not a lot of opportunity for the sun to heat it up, and after a hot day it's almost intolerable. If you're hardier than me though you might enjoy it! Breakfast was delicious. I had a quesedilla and added avocado and bacon which wasnt a problem and didnt incur an additional charge. Also have a continental buffet and pancake maker available which I didnt try. Beds are firm yet comfortable and I was able to sleep really well. Overall a very nice stay. If I'm in the area again I'd stay here again without question.
N. T.
Rooms were Good and Clean, we really had a great time. Breakfast was free when we booked but we were asked to pay $10 for the omelette and when we were checking out they were charging us for the things we haven’t used from the bar menu.
R. V.
Everything was really lovely, the rooms the view the breaky, just couldn't get a late check-out after 10am even though it was a Monday 🤔
s. m.
Very comfortable, immaculately clean, beautiful location on the swan river, short walk to several great places to eat. Will stay here again.
H. P.
It was nice, no real issues. On the sunday morning buffet breakfast though it was mild chaos as orders took 45 minutes and buffet bowls where very empty or low. Indoor pool was freezing. Maybe a slight look lack ok attention to detail. Staff were very friendly
T. M.
Our 1st stay of two nights at the begining of the month. The location of the hotel simply cannot be beaten. The team was professional from the minute we placed the reservation. The entire property was spotless regardless of the time of day. Everything from start to finish was efficient.
A. D.
Very satisfied with my stay here as it simply ticked all the boxes. Facilities exceeded expectations, staff were lovely, rooms were great and the views were beautiful. Would recommend to anyone.
J. H.
Lovely location and views and nice rooms. Lack of free WiFi and offering only one complementary breakfast when we booked a room for two people is just poor policy. Regardless would stay again.
D. D. C.
Fantastic views of the river, sightly dated decor but very convenient for the North Fremantle restaurant district.
A. M.
Perfect spot to explore Fremantle, well kept room,most with views, nice breakfast spoilt by a incompetent waiter, felt sorry for the chef who was trying her best with useless help. Overall a nice place to stay.
C. B.
This is a great place to stay , it starts at reception with friendly and helpful staff, clean and very comfortable appartments, I had a river view which was great, very quiet , Great breakfast freshly cooked personally for you, spa and pool , outdoor barbeque, bikes to hire and tennis to play . Appartments serviced daily . What more could you want ?
Boats out the front, you can pretend you own one ?
Thanks Pier 21
T. &. L. C. &. C.
Beautiful apartments,excellent facilities, after hrs check in if required, pleasant staff,beautiful breakfast menu, lots to choose from eg cereal,toast, pastries and condiments, fruit, yoghurt, omelet or bacon & 2 eggs and all for a mere $20 so this is too good to miss,and best of all the apartments overlook the marina or river..Our family will definitely coming again next time we plan to visit Fremantle sight seeing..
D. M.
Great spot to quarantine. Staff, food and accessibility to great restaurants make this location ideal for FIFO Iso minions. The view from the balcony is sure to keep the quarantine blues away. Jimmybrings and video calls help to lol
S. G.
Helpful friendly staff. Very nice apartment hotel, it could use some improvements, shelves, dressers, hooks / shelf in bathroom. Great to have the fridge and kitchenette.
D. S.
Comfortable modern rooms with great views, great off street parking, our room had awesome marina views while the breakfast was tickety-boo
W. T.
Although small, the rooms were clean and comfortable. The view was fantastic. We could even spot starfish in the water from our balcony.
Z.
We thoroughly enjoyed our stay here, the apartment was excellent, the breakfast room was awesome. The service impeccable
D. S.
Comfortable modern rooms with great views, great off street parking, our room had awesome marina views while the breakfast was tickety-boo
T. M.
Our 1st stay of two nights at the begining of the month. The location of the hotel simply cannot be beaten. The team was professional from the minute we placed the reservation. The entire property was spotless regardless of the time of day. Everything from start to finish was efficient.
Z.
We thoroughly enjoyed our stay here, the apartment was excellent, the breakfast room was awesome. The service impeccable
S. K.
Great staff, great facilities, great location. I would definitely stay here again.
S. G.
Helpful friendly staff. Very nice apartment hotel, it could use some improvements, shelves, dressers, hooks / shelf in bathroom. Great to have the fridge and kitchenette.
A. R.
nice enough place
staff were pleasant
reasonably handy to most things
J. M.
We stayed for 2 nights with our kids aged 8 and 9. Our room was 37, with a glimpse of the swan river. Our kids shared a small bedroom that had a Tv with free movies, which they loved. The spa and indoor pool was also a big hit. …
L. A.
Would highly recommend the accommodation, location overlooking the marina and the breakfast was fabulous. Thankyou
P. A.
A pretty and quiet location. Nicely appointed self contained apartments and facilities. I am here on my second stay.
J. A.
Great location and pretty good rooms, friendly staff. Loved the views from the large balcony.
A. T.
Yeah good place and definitely recommend to stay. If you want to stay in Central Freo though then probably pick something closer.
Y. J.
Great services, good facility
but there were 2 big moth inside the room..
Except that everything was fine!
P. R.
Value entertainment for a night out in Esperance-
Doesn't pretend isn't something it's not. Beers and kareoke
P. A.
A pretty and quiet location. Nicely appointed self contained apartments and facilities. I am here on my second stay.
m. B.
Great location on the river, staff are really accommodating lol.
R. M.
We had a lovely stay here. Bed was comfy and breakfast was great
S. K.
Great staff, great facilities, great location. I would definitely stay here again.
b. k.
Perfect spot to access freemantle, wonderful staff tucked away in a quiet street. Great facilities
L. S.
OK if you have transport but if not, it's a bit in the middle of nowhere. Bed comfortable & room clean.
J. S.
Very comfortable accommodation in Fremantle, close to all you would need with a lovely view.
j. a.
Beautiful apartment-great views - wonderful breakfast- friendly helpful staff.
c.
Lovely river views nice place to stay little bit dated but comfortable
L. A.
Would highly recommend the accommodation, location overlooking the marina and the breakfast was fabulous. Thankyou
G. B.
Located overlooking the Swan River.
Quite location and beautiful room made in a pleasurable stay.
C. M.
Super nice rooms with a great view, would definitely visit again
j. s.
Fabulous location and views.Staff very friendly and helpful.Fantastic cafe with amazing easy short walk.
d. k.
Nice place to stay,good view from the room
M. S.
Location was great, view of the marina, staff were very nice would recommend
A. R.
nice enough place
staff were pleasant
reasonably handy to most things
A. R.
Absolutly beautiful views. Great appartments and facilities.
O. A.
Nice quiet spot on river. Picks up nice breeze. Staff very helpful
S. N. T. M.
More places should be run and presented like this...
Spectacular location as well
B. W.
Was acceptable accommodation, wish there was wi-fi in all rooms
K. M.
Fantastic views clean rooms
P. D.
Great location, lovely staff. Will book again.
S. M.
Neat and quite little hotel but really needs a restaurant
J. H.
Excelllent accommodation. Great views from room.
M. W.
Nice place to stay good views of the sea and big rooms good for family
M. L.
Excellent and beautiful apartment facing harbour pier 21.
d. t.
Secluded apartment Motel right on the Swan - top spot for a get-away.
R. G.
Great loved it.
M. D.
What an excellent location for a quick get away..
T. S.
Buffet breakfast very expensive for what you got. Too far away from main centre or anything else
H. M.
Great views of the Swan River but overall it is just average
r. m.
Quiet a noisy place very friendly staff and you get free movies to your tv's
S. W.
Good little spot next to the beach. Happy and helpful staff.
R. B.
Comfy beds, great location, average bathroom
J. R.
Great place to stay near the Swan River
J.
Very good value accommodation in Perth.
p. r.
Perfect!! Wasn't over the top, wasn't run down. Just simply perfect.
C. C.
Great location
B. T.
Lovely spot and views to relax too.
A. M.
I love it here - great spot and great facilities
M. A.
Love the view
M. B.
Lovely apartments and friendly staff
R. P.
Great location, will go back.☺
V. F.
Hard to navigate but a wonderful hotel
G. H.
Lovely location and very friendly staff!
B. T.
Very nice views
R. m.
Nice place to stay.
J. A. E.
Was good
N. K.
Great comfy room, good appliances
D. L.
Great facilities, nice place.
V. B.
Good location, room was acceptable
T. T.
Inexpensive Accommodation with fantastic views
R. W.
Believe we stayed here in 1996.
K. H.
So helpful and beautifully located
D. C.
Lovely
I. M.
Amazing attention to detail and comfort!
C. B.
Nice and quiet
p. s.
Amazing place to stay
A. P.
Great place to stay
T. D.
Amazing, what a location and surroundings!
K. G.
Friendly awesome staff :-)
B. P.
The Best Apartment hotel
J. L.
Home from home. Beautiful.
Z. H.
Nice
P. P.
Very good .
D. A.
Beautiful view
M. H.
Clean and tidy
D. B.
Great views
P. J.
A rare find
R. H.
Nice quiet
J. B.
Fabulous location
D. E.
Nice place
M. A.
Was amazing
T. M.
地點不錯 去鼠島碼頭十幾分鐘車程 由於自駕遊 所以位置沒大影響 但附近似乎沒有吃的地方 但房間裹有收費食物 房間整潔 沖涼水力可以 我住一樓 露臺很好 對著一堆遊艇和湖景 小弟英文差 服務員態度亦很好
G. Z.
(Translated) There is a distance from the city, the airport rental car is very smooth, the apartment hotel has a beautiful environment, the room is clean, there is a kitchen in the morning and evening to do Western food is not the same experience, the balcony under the numerous yachts spectacular, the river has black swan, water duck swimming, surprise to see a few The dolphins were close to each other. Pier21 stayed very comfortable. The whole family stayed for four nights. Next time I came to Perth, I must stay in Pier21.
(Original)
离市区有一段距离,机场租车开车很顺畅,公寓酒店环境优美、房间洁净,有厨房每天早晚做西餐不一样体验,阳台下无数游艇壮观、河上有黑天鹅、水鸭游弋、惊喜看到几条海豚🐬近距离亲近,Pier21住宿很舒服,全家人住了四晚,下次来珀斯一定再住Pier21。
K. R.
(Translated) René good apartments. Stunning views of the river. Friendly and helpful staff. Good facilities and nice breakfast
(Original)
René gode lejligheder. Ligger fantastisk med udsigt til floden. Venligt og hjælpsomt personale. Gode faciliteter og fin morgenmad
E. C.
E. R.
J. v. L.
J. L.
A. S.
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D. W.
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Z. H.
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