Swan River Hotel reviews . (Hotel) in Perth (Western Australia).
Description
Here you'll see all the information of Swan River Hotel, Hotel in Perth (Western Australia)
Swan River Hotel it's a Hotel and next to this lines you'll see the hours of service, busiest hours, website, phone and real reviews done in Internet
We haven't received any comment on this place
Situation
Comments of Swan River Hotel
j. R.
Lovely staff do their best for you but unfortunately this place doesn't get promoted properly so there it lacks atmosphere. The entrance looks very tired. This hotel needs a good manager to attract guests
l. R.
Let me start by saying, if I could give a 5 star to Sky, Emily and the team, I definitely would. We had a function at their amazing function room and oh my God!! What a service! Best service, our family and all the guests were made to feel sooo at home. I dealt with Sky from the start who took care of things for me really well upto the date of my event and co-ordination many things to make sure mum’s surprise was a success. He then introduced me to Emily who made sure my event in the evening was taken of. She made sure everyone had a meal, including the Photographer, DJ and MC! Together with Sky, they made sure the meal was served at the right time, it was soo tasty. Emily made sure everyone was satisfied! A special mention also to Lily and Diane who brought the remaining cake to my mum’s room after. They were meant to finish at 10pm but they served us still 11:30pm n made sure we were well looked after. Hannah was there and made sure my cutlery were placed nicely nicelyCannot thank you enough for making my mum’s surprise birthday a success! If anyone wants to book their event with swan river hotel, please don’t hesitate!! I. could go on and on but @swan river hotel! Did it for mum😍
J. K.
I had A great time eating delicious food at your restaurant.The Atmosphere was awesome and I definitely liked that you have A modern style.Most importantly, Every food and drink on your menu tasted Great!
The waiters and waitresses were committed to great service and were very Friendly.👍👍
D. K.
Love this Place, early opener, beautiful breakfast and beers perfect for fly in day off nightshift, very very clean, friendly, casual dress but you will feel out of place with all the polished marble and gold trim
S. H.
Honestly when I read the reviews after the wife already booked I wasn't sure what I was walking into .
Had this thought it was going to be a nightmare . But honestly from the staff at check in to staff at bar or restaurant were freindly and good customer service . Room was comfortable and clean . No utensils though . Spewing that the pool is not working given its so hot. All in all we will go back 😁. Bang for buck here
L. W.
We are always made welcome by the staff, even though we all arrive in our casual cycling gear after a sweaty ride. The food is generally good but that balcony overlooking the river is gorgeous in good weather. I can't understand why it isn't packed with people
L. P.
We had ours sons “Louis” 21st birthday party at the Swan River Hotel in October 21. Our guests experienced excellent service at a very nice venue . The staff and Manager (Sky) treated us well and catered for all our requirement .
Definitely recommend this affordable venue and we thank the staff and Sky for a lovely evening .
Definitely recommend this venue .
Leon , Christine and Louis .
J. W.
Today I became a lady who lunches. It was fabulous. We took a picture in front if the Chandelier in the foyer and sent it to our boss. The burger I had was delicious but the pork belly the lady at the next table was eating looked even better. Don't worry I'll have it next time. Thanks for having us. We'll be back.
A. P.
Excellent views of the river. Breakfast food ok. The trees by the river are magnificent early on a summer's morning. A very pleasant back drop whilst eating breakfast.
A. Z.
Room was good and clean. Just has an unpleasant feel to the whole place and the after hours staff are not very friendly.
K. W.
Slow service. Possibly due to lack of staff, only one server till about 7pm could be due to Covid tho so not a complaint as such. Just a comment
A. F.
Food was amazing, staff are helpful and so kind. The hotel is beautiful. Such a good afternoon, we chilled by the river and had drinks. They have a new menu which is cool and yummy cocktails too. Definitely recommend trying it out. All was so perfect.
C. M.
Went here for breakfast at a networking event, the food was ok. The coffee was good and it's a nice establishment.
M. N.
The food is good and well priced I enjoy it every time I go lovely to eat and watch the boats on the river
W. E.
Woah! Can't wait to come back again! Got this hotel for a excellent price at ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ I like this hotel and I'm so thankful I stayed here for much less than what I typically pay.
Absolutely marvellous. Great food great service great venue.
B. P.
Very nice venue. Staff are friendly & amenities very clean. Surprised to see such a well presented facility off the main thoroughfare
R. N.
Big thanks to manager Helen and her team for coming in Good Friday to deal with birthday party of 15 people (which had inadvertently been cancelled..no fault of theirs). At very short notice Helen and team got meals, drinks, coffees out for everyone, with a smile and great service. Meals were truly perfect and we found the prices very reasonable too. We all look forward to next visit and thoroughly recommend Swan River Hotel! Thanks again, Helen... Riane, Irena (the birthday girls :) )
S. A.
Very nice establishment but we're not allowed to take the dogs in so we couldn't go in.
A.
Great spot by the river, really nice interior, friendly service, tasty food.
S.
Huge room, clean, comfortable bed and the reception staff super friendly. 👌
J. S.
Quiet as hell .. drink service kinda average. Foods good tho
I. B.
Fabulous fresh ingredient meal. Serves so large that we needed an extra person to help us eat them.
Good wine list. Oh the view.......
S. T.
What a lovely venue, tucked away down a back street overlooking the river. Great food at reasonable prices. Service sometimes a little slow, but staff were pleasant and friendly.
S. D.
Stayed here twice and love it! Very nice clean rooms, beautiful surroundings and very nice restaurant and delicious food. Stayed her on Saturday and they were very busy in the bar/restaurant with a wedding and birthday party but the restaurant was run so well, great service from their lovely staff who were running around so busy but so accommodating. My hat off to the chefs for getting the meals out so fast!! Just a couple of small negatives, no dustbin in the room or kitchen area to put rubbish/tea bags etc in and we were missing the shelf to put our towels on in the bathroom 😊
K. C.
Top service ,great food and a gd variety on the menu ,very flash and not snobby ,beautiful setting inside and out looking out onto the river ...I'll be back ##
K. R.
I'm not sure if covid has hurt this hotel or if we're a bit spoilt. Their was no security to enter through the main gate or the lift up to rooms, our room smelt musty and damp and wasn't clean (smears on window to bathroom, yellow grime in sink under the plug in bath). The toilet seat was loose. However, staff were lovely and the food was very good.
L. L.
One star on this occasion due to a specific issue but otherwise I would give this venue four or five stars !
Not a stay... on hold to speak to someone - for more than 10 minutes on a Sunday when I hung up and called another property..
Maybe you need to hire more staff to manage calls... just lost this sale!!
A shame because we have enjoyed this location previously but always a long hold to get through to someone - but this time you outdid yourselves hence this review...
I can’t get through to give you this info directly and it probably wouldn’t get to those who can fix the problem if we did...
PS: I weakened and called back as I had a specific question regarding an advertised event and incorrect timing being shown (midday instead of dinner). I waited again for several minutes and eventually spoke to a lovely young Man who was clearly feeling the pressure but still took the time to be polite and courteous and dealt with my query very professionally...
This is not the first time that incorrect information has been listed for an event and in fact over Christmas, Christmas day options weren’t listed at all and we could never get through to anybody to ask the question otherwise we would love to have come to this venue for Christmas lunch. (We did find out but way too late to book).
So, between incorrect information and an inability to speak to somebody at the hotel, management has a bit of work to do... ?
On a positive note... GREAT venue, excellent service and an amazing location!
K. R.
Had a wonderful family gathering food was great and tge staff were amazing. Highly recommend!
L. S.
The location was great for us and the room was spacious and comfortable. However we had a faulty leaking toilet. We advised the hotel of this yesterday morning and they called and told us it was fixed, however when we returned after a day out the toilet leaked noisily all night. We advised them this morning but didn’t receive much care or response. No ‘sorry’ for the inconvenience - we were just asked if we pressed the left side rather than the right side button, which we did. The toilet flushed once and ran all night which was annoying. Breakfast was nice and you just pay 20 a head extra. They only have instant coffee, but you could purchase coffee by a barista. Restaurant meal was lovely, however the ascot bar was closed.
T. P.
Lovely restaurant /bar area food was fantastic
E. H.
Stunning venue right on the picturesque Swan River in Ascot. Fabulous food happy staff and terrific covid safe measures in place. Well Done Swan River Hotel... we will be back!
S. K.
Former name was Jnternational On Waters. Name’s changed but the place is still awesome place for brekkie. Excellent service. 20+ of us descended on it after paddling in from Bassendean. Some had full brekkie some just had coffee. My 2 scrambled eggs and sausage was just marvellous. Plenty of outdoor sitting area. Staff is the best !
J. L.
John and the young blonde hair man made the night ( sorry can't remember his name).
Are the most awesome staff i have meet in years, Fully cater for and customer needs.
I would recommend everyone to this place for them and the outside area.
t. p.
Awesome food, great staff, very clean ,amazing interior
M. B.
It was beautifully presented the staff are nice as pie. The rooms are amazing comfortable beds with a fancy bathroom and big tv. I loved it there I wish I could go back.
Z. v. d. W.
What a wonderful stay. We really enjoyed the room. We stayed in Room 1 (the penthouse).It was very clean, with an extremely comfortable bed and pillows. The breakfast was good with a variety of options of choose from. The only things that need some TLC is the paint on the walls and some bathroom fixtures were a little lose (it is really minor). Overall a great stay. The staff was welcoming and helpful.
C. C.
Weather was very accommodating. Service was excellent. Looking at the water watching boats pass by was relaxing. While the food was tasty all four meals were warm only. For my meal more sauce to mix with the rice would have been better. Was still tasty and enjoyed.
H. P.
Sadly steak tough for four of eleven guests. However chef offered free dessert. Staff lovely. I was inside and a mossie had a feast of me.
D. B.
The reception team are amazing, they are 5 stars. So on to it, very helpful, and extremely hands on. The restaurant is good, they have a basic menu, but it caters for bulk. And they do it efficiently, the wait staff are inexperienced but make up for being helpful. Meals are super cheap, the rooms are tidy and great for working on holiday. I founf the corner of the restaurant the best spot to get my work hours in. Housekeeping can improve, the place is starting to look dirty, its a shame that 1 area is letting the team down.
j. a.
We had a great 4 night experience staying here at International On The Water in Belmont.
The location is easily accessed from Great Eastern Highway and has nice private views down the Swan river towards Perth.
The rooms where very clean,the best bed and pillows we have slept on in a hotel for a long time along with a very nice view from the room.
Movies on demand with special all day pay per view available.
Plenty of parking available for you vechiles.
We had excellent meals in the attached restaurant and bar and the customer service from the front desk to the staff in the restaurant / bar where exceptional.
Will return and recommend to anyone considering staying close to the city and a very quiet location to relax and unwind.
B. S.
Beds are comfortable and is close proximity to the airport. The maintenance left me a little wanting however. The phone in the bathroom wasn't working with the handset being held on with electrical tape, windows facing out from our room still had some type of film on them that was peeling away. On a presentation front, the fountain in front of the foyer was also not working.In my opinion its the little things that let the International down. Aside from the maintenance issues the staff were friendly and check in and out was a breeze. Room service food quality was great, Thai Beef salad and beer battered chips were fantastic!
W. M.
My stay at the International on the Water (from 26-31 December 2019) was an altogether lovely and enjoyable experience. The hotel is conveniently located, close to all amenities (and in close proximity to the airport, for international and domestic travellers), and has ample on-site parking. The ambience on entering the Foyer is one of luxury and spaciousness, the atmosphere in all public areas is lovely, and the Restaurant is spacious and comfortable, with beautiful river views - not to mention the outdoor deck when the weather is conducive to outdoor dining. My room was clean, comfortable and spacious, with a restful view of the river.
All staff, from the General Manager, John, through Admin, Reception, Catering and Restaurant staff, Maintenance and Ground Staff to Housekeeping, have been exceptionally Helpful, Friendly, Courteous, and 'professional' at all times, not to mention Patient with my many questions, and the arrangements I needed to make, in advance, to 'celebrate life' and to entertain approximately 60 guests here, at various times, during my 5-day stay. Customer Service was exceptional throughout the process, from the time of my initial telephone contact, during my entire stay, and until my check-out a little while ago. The exceptional Customer Service provided to ALL hotel guests, visitors and phone enquirers, and not just myself, did not go unnoticed during my many times in public areas during my stay here.
I have travelled the world extensively, often for many months at a time, over many decades, so do have a 'basis for comparison'. Perth, however, is my 'home', so this was a little 'mini stay-cation', which I and all my many guests enjoyed immensely and appreciated very much. Thank you VERY much to John, and the exceptional 'team' he leads, with his wonderful 'hands-on', friendly style of 'leadership and exceptional Customer Service by example'. A most enjoyable, comfortable, and joyful 'experience' overall. Thank you very much.
A Peaceful, Joyful, Happy and Healthy New Year of abundant blessings to ALL in 2020!
WENDY MEYNERT (Perth, Western Australia - 31/12/2019).
K. O.
Good food, reasonable prices, lovely staff. Couldn't really ask for much more. Lovely atmosphere too. I feel like it's a tucked away little gem
H. L.
Lovely place to stay! Very clean and the furnishing were top of the range! Nice and quiet as well so had a great sleep every night. The beds, linen and pillows were extremely comfortable - I wish I could have taken them home!! Will definitely go back. Thank you! 👍
J. G.
Came for lunch and found the service and setting to be great. The only real trouble was that even though I ordered my steak medium rare, it was tough. This was a surprise as it looked to be cooked exactly as I ordered it.
As a quirky side note, if you're there you have to check out the gold toilets!
M. J.
A very modern looking hotel with really nice dining area and deck overlookign the river. The place is understaffed so the service is aweful, but I don't blame the staff on the floor, I blame management. We tried 2 visits for meals, which were very well priced and enjoyable. The toilets are a long way from the deck area and in run down condition. Consideing they are plastered with Gold, I would have thought they would keep them in pristine condition. (management again?)
M. B.
Good hotel and within close proximity to the airport, they offer a airport shuttle also for $5.
There’s loads of free car parking which is good if your traveling by car.
Stayed in a Superior Room, very large and spacious has a mini fridge and it’s empty so you can easily fit all your goodies in there.
Bed is very comfortable,room clean and shower hot with good pressure.
Only negative is the shower did leak a lot of water looks like they’ve tried to repair a cracked tiles with silicone. Just a suggestion maybe just spend the money and fix it properly instead of just patching it.
C. S.
Very nice place with lovely views. Had the Thai beef salad for lunch and wouldn't recommend it only had a few pieces of beef in it and was really small after being told from the waiter that it is a decent size meal. All meals were really small and found ourselves going somewhere else on way home for a little more to eat.
T. W.
Over the top oppulance on the river . This place is slathered in marble and wouldn't look out of place in Italy . If your a local you really should check it out at least once . A huge outdoor balcony overlooks the river and poorly placed car park . The outdoor area on a nice day is very nice place to be . The last couple of times on a weekend I've been, there was inoffensive live accoustic music which created a nice atmosphere .
Very good value for money . Meals are simple and well presented but aren't awesome . But they are cheap and nice enough . My chicken parmy tasted microwaved with little love but the fresh chips were bang on . Beer selection is really old school with about 6 taps . They do have pirate life mid strength but the staff have to go for a walk to get it for you from some other area .
I have checked out the rooms and while very clean and new they are really uninspired .
P. S.
Had a gig at the penthouse suite and it was amazing!! Done up so lovely, and most importantly was every single staff member was absolutely wonderful and looked after us well, was a pleasure to be part of the team that made this wedding awesome. I hope I can come back and sing there again! Views of river are fantastic.
Z. P.
Have stayed here several times and always get astounded for the level of service and the quality of the rooms for the price. Big comfortable beds and quality decor to the bathrooms. The restaurant has a fantastic dinner menu and very good coffee and buffet breakfast. Good selection of rooms and some that overlook the Swan River. There are function and board rooms available to hire for any event. 5 STARS!
E.
Lovely hotel near with a luxurious design, only down side was the pool was closed due to Covid-19 but no sign was on the fence or information given prior so we went for a swim and met some disappointment. Otherwise room service is lovely and we had a fantastic stay
D. M.
The Swan at Ascot Resturant. 1 Epsom Ave Ascot. Great river views. Quick service. Food choice excellent - the roast vegetable soup was delicious accompaniment with Turkish bread oil & salt. Desert I would have next time is Iced Swiss Mocha Meringue.
The Resturant has buffet breakfast Saturday & Sunday mornings.
Well worth a visit
The overall decor needs a bit of a revamp.
Housekeeping:
We sat near a window excellent view, but noticed on the floor window sill were dead flys.
M. C.
Love this place, food is great, staff are friendly. The terrace should be packed on weekends, unfortunately online presents is not the best, old information, many different names.
D. B.
Restaurant needs a good clean. Lack of maintenance. Big hole in ceiling not repaired. Also cobwebs all over the place I'm dining area. Very lazy manager or just don't care about maintenance of areas. All garden are dead need a good drink. Lawn areas near restaurant and just over all old looking and no care in what place looks like.
M. M.
Very friendly and helpful staff. Meals were enjoyable. Large portions.
D. J.
Friendly staff, lovely outlook but do not order the casear salad. It was the worst i have ever had. Chicken was over cooked dressing was bland and egg on top was more boiled than poached.
D. v. W.
To start with this was an awesome place to stay, it checked all the boxes and then some. Room is immaculate, very stylish with good taste, a real feel of luxury and the price is beyond amazing. Great pool overlooking the river, even better restaurant (the à la carte menu was in effect when I stayed, pork belly is mouth watering), check in was quick and efficient and free parking under cover, what more can you ask for....bar is good too. To sum up great value, clean and friendly.
A. M.
Great time, service, surroundings and food! Enjoyed!
D. P.
Changes have been made but I don't think for the better. Obviously there's a change in the kitchen and menu!!!!
N. W.
Rooms are decent, not special. Location tucked away, entrance not clear, function room and catering were great. Lobby bar is basic but works, restaurant is over priced, but decent food with awesome river views from deck.
S. C.
A little gem right on the river. A great place for a drink, meal same a relax.
M. a. l. R.
Would definitely recommend this hotel, the rooms are clean modern and spacious. The staff are always very friendly and helpful especially John the food and beverage manager who made us feel welcome and even remembered us from our previous stay. The food is always gorgeous with plenty of choice. We will be back again for sure.
K. D.
- I did not stay in the hotel, I just come for meals -
The $10 breakfast buffets on Saturday/Sunday are wonderful. The spread is bacon, sausage, fried egg, scrambled egg, mushrooms, fried tomatoes, beans, hash browns and pancakes. There are also fruit and cereals and bread for toast. The trays are never empty for long and the staff are very on top of the cutlery and plates at tables - very friendly staff. The coffee is actually percolated and not instant which is a big plus too. The seating area is nice enough. Great value for money and excellent service all-round.
T. E.
We went for the popular buffet only. Make sure you book first. They don't accept walk in. The best value Buffet by the river at Perth is without doubt. Nothing fancy but the view is good. I like the way they supply the water rather than soft drinks.
T. H.
Good steak an very nice outside overlooking the river.
M. N.
Went to the hotel for a conference / training. Venue itself is great and nice quiet spot by the river. Tea break foods were a little light on and supplied lunch at the restaurant didn't have much selection either. Day one had soft drink and juice at the lunch but this wasn't available on day 2 :/
A. C.
The location is close to water with good views from some rooms, polite front staff. The rooms have rather unique decor, although quite modern. For me, the stand out feature was the bed. King double and above average in the level of comfort. This is a good choice for those wanting to stay close to the airport at a very decent nightly rate.
D. P.
GREAT VALUE, BEAUTIFUL LOCATION
We have been to international on the water on a few occasions now to their Riverdeck Restaurant and outside dining / drinking area. However we have never stayed at the hotel itself we have only eaten there on different occasions for breakfast, lunch, dinner. I like the highly recommend the River Deck restaurant for value-for-money. The meals not huge and not arranged all fancy but very substantial and very very reasonably priced. They offer an a la carte menu and also sometimes a buffet. The latest visit we a group of 5 of us and we dined inside the River Deck Restaurant and had a full buffet dinner or $20 per person. Drinks of course are extra, but for $20 for a buffet dinner is exceptional value. The setting is beautiful and very picturesque outside on the Deck where you have a lovely atmosphere on the Swan River You can sit inside or outside depending on your preference. The customer service however is not so good on a few on our visits including our latesr. Some of the staff are not very friendly at all and don't even acknowledge you and some are just quite rude. Some however are very good but most unfortunately are not very good with being hospitable even though they're working in the hospitality industry. The service can also sometimes be very slow and you can be waiting a while to be served if you are needing a drink or wanting the a la carte menu. However if you have the buffet you just pawy when you enter and help yourself.
I feel its a good place to go if you're wanting a decent meal at a very reasonable price.. Picturesque location right on the Swan River and so close to the airport and the City. You can pop in before or after a flight for a casual drink or meal.
P. C.
Very up market. The room was excellent.
G. W.
We stayed three separate times on a recent trip back to WA in September. Generally very impressed with this hotel.The only real down side was the morning breakfast in the dining room ( preprepared hot food ) was VERY average, and there was a bit of noise from the band on a Saturday night! Fortunately we only got back to our room,after attending a wedding elsewhere, just as the music finished at midnight. Other than that the rooms were nice, beds comfortable and the price good value for money. Getting an upgraded room on our first night in town, after a long flight( and bus ride) from the Sunshine Coast, was very much appreciated too! And the staff were mostly very helpful. I also should mention the hotel is close to Perth airport, and their shuttle service was great!
J. G.
Stayed for 3 nights and it was very comfortable. Bed was huge and very comfy, free parking, water views and friendly staff. Great room rates too.
A. S.
What a fantastic hotel! We stayed here last night and it was incredible, I love the buffet meals, the swimming pool and most importantly, the room. The bed was very comfortable and spacious and the ginormous bathroom was very clean and spacious and the rain shower experience was very luxurious. I love the hotel and also the area surrounding it. Thank you for a great experience and I will definitely be back
P. R. &. P. M.
Attended seminars and appreciated the staff service, the wonderful function room and catering. The restaurant has a great breakfast too! Rooms were clean and enjoyed our stay. Will definitely be back.
R. W.
Went there twice for lunch. Was great food and well priced. However service was not good, and it seemed more a fault in their training. It made the experience less enjoyable. I have considered multiple times for work functions to book this place however as I am unsure what service we would be provided I was turned off. I would hope that its better next time.
T. N.
Absolutely stunning hotel, staff are professional, friendly and we'll presented. Hotel room was extremely spacious, very clean and tidy. We will be staying again and recommending to stay here to all of our friends and family
M. B.
We order the steak yesterday food was looking amazing beautiful garnish perfect cook steak delicious Thankyou for lovely dinner we enjoyed.
K. H.
We went here for dinner on a Saturday night. All you can eat chinese buffet for $25 a head. Who could ask for more, good food, great atmosphere and a lovely view over the river.
T. M.
Very reasonably priced, basic meals and you get what you pay for.
Drink service was spot on but meal service was slow especially the clearing of the plates.
Will be trying the burger with a pint next time for sure.
K. G.
Fantastic service! The staff are lovely and very accommodating. Went to the restaurant for dinner with my family and the food was excellent! We absolutely loved the atmosphere! Thank you for the lovely night.
E. S.
Close to the Airport. Rooms are very clean. Food is Amazing! Staff were generally friendly.
Two things that are a negative. The noise that comes from the bar filters through to the front rooms. The drivers who drove us in the shuttle to and from the Airport couldn't be less helpful if they tried. They did not offer to lift bags into the van and have no idea about customer service!
R. R.
Went for lunch, staff were attentive. Parking very easy. Ordered the fish & chips, the fish portion was a bit on the small size but was ok for a lunch, it was only $18.00. They have an outdoor street food place on the balcony overlooking the river which looked quite good. Also had some easy listening live music playing which was enjoyable. I would recommend this place to anyone after a nice relaxing sunday lunch & drinks.
E. C.
Went for Saturday lunch at opening time, so wasn't very busy. However, the service was no where to be seen.. staff didn't seem to know what was going on - or even what drinks they served at the bar? Food was left off our order & we were blamed for not ordering it in the first place? (We wrote out a list and handed it over to the attendant) Drinks ordered at the bar total was $19 - handed over a $50 note and was given $19 change? Some Staff were trying to be helpful but it just seemed like it was everyone's first day working there. The only saving grace is that the locale was lovely and it was a nice day to be sitting outside on the terrace overlooking the water, the a la carte menu was well priced and the food actually was delicious. Don't know if I would rush back... But I would give the buffet a try.. at least you serve yourself. :)
T. J.
Great location and comfortable restaurant/dining are. Fabulous $15 all you can eat breakfast but service a little slow and coffee ordered from the bar takes forever. Nice deck area overlooking carpark 😏 rather than the river - a shame
G. V.
We have dined at this hotel on occasions past, mostly because of its ambience and setting by the river but our last experience was very disappointing to say the least.
The tables are no longer set, its cafe style dining now ie help yourself to a tub with forks, knives and the cheapest and the thinnest of serviettes from a pull out box. Not what we expected
The entree of pork bits was very nice but the mains were soso and not really worth the price charged. The entree plate was not cleared away, mains just placed down and we paid $97.50 for the experience. One entree, two mains and no drinks!
It used to feel like you were dining out but no more, which is very sad.
A. Y.
Comfortable and clean, big rooms. A bit far out of town. Inconvenient to get to the city unless you're driving. Beautiful River side walking path nearby with lots of birds including a small colony of pelicans.
L. M.
Nice location near the Swan River, easy to get to the city or airport from. Room was very spacious, clean and relatively new looking. Had a decent size bathroom (with a bath and shower). Service from the staff was great, very nice and willing to help. Probably a bit pricey compared to other places around Perth for similar quality, but I would return.
M. M.
Have had many a breakfast here and excellent range of foods and the pricing is fair, still to experience the asian buffet.
Also their every day menu are well priced and offer a great range to choose from.
Ps enjoy the views of the Swan I love it
S. L.
What an amazing room for such a great price! I wasn't expecting the level of sophistication and style the room would have and was pleasantly surprised by the amenities available. The service was also friendly and professional. I can't wait to stay here again and would definitely recommend anyone to book this accommodation. 10/10
D. D.
Went for A high tea for lunch, the service was average asked for water took ages also had to ask for a cup of tea for the family.
Food and place was clean and nice.
Service can have a bit of a shine though.
The bloke really didn't feel interested in serving or wanting to be at work.
L. Y.
Went there for a meal. The hotel looked modern and well appointed but the food in the smorgasbord was somewhat disappointing. While the range of food was sufficient the standard of cooking was simply subpar. I've had better tasting food from food courts. Thd desserts were also sickly sweet which was unpleasant.
S. W.
Having made a reservation for tonight several days ago, it was disappointing to find that no table had been set & reserved for us.
Our meals were enjoyed, so too the views. The staff were helpful.
Unfortunately, despite notifying reception that the Ladies washroom needed attention, by the end of the evening, nothing had been done. Very disappointing!
B. E.
I'm not sure what it is, this place makes me feel so relaxed! Nothing is difficult. Spacious rooms with a lovely view, the bar has espresso martinis on tap and they are amazing! And a pleasant walk by the river... My week has been awful. Maybe that's why I am appreciating it? But seriously easy living. Thank you!
L. N.
Great location, nice view, lovely place. Has a lovely outdoor area. Hated the food. Paid $70 each for a buffet with “lamb roast “ that was swimming in gravy and not seasoned. Nothing really tickled my palate, it was mediocre.
A. P.
Love this hotel. Been here a few times now. Close to the airport, clean spacious and modern rooms. Really comfortable beds, great amenities. 10/10 would recommend to a friend.
G. S.
Been here a couple of times for both the $15 Lunches & Smorgasbord. The Lunches are very good, especially for the price! ($15 for a massive portion of steak, chips & salad!). Some of the dishes on the Smorgasbord are very good (Fried Chicken, Nachos, Butter Chicken) others can be a bit average (The Spaghetti was ok, same with the mousse) but overall for $20, very worth the price. Some of the food tastes the same as the buffet at Epicurean, but $50 less expensive.
C.
Saturday night Asian buffet - $25 is not great value, dessert was only jellly (they had run out of mousse), not a huge amount of options for dinner either. Not even soft drinks were included. Great decor, lovely staff. 4/5
B. B.
Beautiful spot on the river the food and drinks were great but the management should be improved, staff are nice and helpful but there should be a lot more of them food took forever to get after you stood in a long line to order then a long line for drinks , all good when you got it though. We will go again during the week and see if it improves.
J. C.
We stayed here because of the proximity to the airport as we had an early flight to catch. The lighted signage at the main entrance was for a pub and that made us missed the place twice when we arrived at night. The room was big but that’s about it. The furnishing was tacky - the tv emits annoying lights while playing. They could also work on their cleanliness as my partner found pubic hair on the bathroom floor.
J. A. Y.
The hotel itself is in a stunning location by the river. And the decor is nice although not overly luxurious. They did seem to be understaffed and it was pretty quiet so a lot of the amenities you would expect from a good hotel are missing. (I.e. coffee and cakes in the lounge, drinks at the bar, a dinner/lunch buffet).
I'm guessing that if they get a lot of visitors (during the races for example), these would be made available.
The toilets appear luxurious at first, but upon close inspection, it appears some of the gold paint has faded and the dryer appears to be some ripoff brand.
All that said though, there is an air of old elegance and the proximity to the river makes it an excellent hangout in summer.
l. t.
Lovely food but toilets need attending too. Told reception twice . No rush to get them cleaned.
C. D.
Absolutely fantastic. From the front entrance to leaving. Service was amasing. Food was exactly what you want. Huge verity. Would love to return. Just one little issue. The windows and sills need attention. We had a wonderful table right next to the windows. But a very very minor issue. Thankyou so much for a lovely morning.
d. h.
Lovely food and beautiful hotel! Child friendly too! Could of done with some music in the background, but will certainly be coming back. Thankyou
z. r.
not a 4 star hotel at all. beds were large and comfy though. decor was a little over the top and 'blingy', god knows who thought highly reflective fake marble surfaces and lots of led lighting was a good idea. service was a bit poor in the restaurant, but this hotel was free due to my flight cancelled. i wouldnt choose to stay here. gym was poor and the pool water a bit dirty. overall , they could do a lot better.
T.
Great service. Relaxed ambience
l. a.
Fantastic food, friendly service, staff were lovely. Shame wasn't open a bit later and the coffee closed early.
S. J.
Beautiful barramundi and greens. Had two servings
R. D.
This hotel is cycle friendly. The breakfast buffet has a variety not only with the normal full breakfast but also serve up fried rice and noodles.
C. P.
Heard so much about this place..finally had a chance to go..sunday morning for $15 buffet breakfast..was really gorgeous inside..breakfast as awesome.. Only downside i felt was you put Hot Food onto COLD plates by the time you take a short walk to your table the food was cold..would be nice if they could WARM tha plates somehow..it can be done..was given atable near window made my morning..great range of breakfast from cereals..friut. yoghurt..juices..tea..coffee..toast.main buffet.fried eggs scrambled.tomatoes.sausages small.bacon.baked beans.pikelets.hasbrown. was scrumptious really recommend it..im definately going back..🤗❤
A. I.
Disappointed at the service, it took so long for the food to come and the staff not friendly. Beautiful place with nice river view. At the same time shocking to see cobwebs on the light just above where I was sitting, called one of the attending girls attention to it and all she did was laugh.
K. M.
Beautifully appointed bright and airy. Staff very attentive and smiling food very tasty and nicely presented and lunch prices very reasonable. We will return.
J. W.
Lovely venue for Christmas dinner.
C. R.
Amazing staff, great pub, excellent dining, comfortable large clean rooms, stayed for 3 nights would definitely go back. Great value for money. Style was a little OTT but everything else was so good I loved it. Thankyou
K. M.
Great young staff n good food :)
D. J.
Nice food and function rooms, drinks pries are a bit expensive
L. B.
Thank you to Mel and Jess for looking after our 40th birthday booking. Nothing was too much trouble for these girls and if not for them, our evening would have been much more disorganised. A very affordable Asian buffet means a heavily booked venue so without these two wonderful girls taking the initiative to look after our booking, we would have been left to fend for ourselves, sort out our tables and track down our delivered balloons and cake ourselves. We really owe them much thanks.
F. M.
Always a great place for awesome food.
Good atmosphere and our group always has a fantastic time there.
J. D.
Nice clean hotel good location for casino and airport. We stayed in room 3 it was awful no window in the room but a panel next to door hallway light shone into room all night. Whole hallway echoed was very noisey all night. Not worth the money we paid.
R. A. F.
The Winter Smogasbord on Friday Evening was nice but the Asian buffet on Saturday night was a letdown. Dishes were not even close to what is available in the local suburbs. Disappointing visit. Staff were helpful and pleasant though.
H. K.
4th visit to the Venue.
The location is fabulous. Over looking the Swan it offers a walking trail to Garvey Park or along the river after meala. Easy access from Great E Hwy with ample free car parking space.
Internally it has been recently refurbished with all new fixtures and fittings. The atmosphere is calming and the staff here has always been friendly and helpful.
Has a nice selection of food with a fantastic lunch special (excellent value for money)
Excellent for staff meetings, casual dining and the Bar has a nice selection of beverages at reasonable prices.
Only constructive criticism are the toilets (mens) could be presented better. I would suggest it needed to be cleaned regularly through out the day and installing some diffusers would certainly help.
K. C.
Seminar venue. Easy parking. Helpful staff.
K. C.
Friday night buffet was perfect, different starters, mains and desserts to chose from, lovely hotel setting with professional staff. Definitely a bargain for the price, kids eat free which was amazing.
S. B.
The staff get 5 stars, they have looked after us so well. Thank you. We started a cycle touring journey here and our bike boxes were stored for us for 5 weeks, our bikes overnight were taken care of in a secure storage area. Also 5 stars for the most comfortable bed (and so huge) of our whole journey. Also a great place to cycle from where you can cycle almost 200km on cycle paths, very cool way to start our journey.
R. C.
Very impressive entryways but falls short of a tidy restaurant. There was food splatter at all food containers and most of the hot food looked cold. The staff worked under very trying conditions and tidied the tables as quickly as they could!
C. U.
The quality of the room i stayed in was nothing short of amazing! It was affordable, clean, confortable and modern.
Awesome Bar/Restaurant and view from the deck.
Well done!
M. W.
Eerily quiet. More expensive than it should be given the current market and travel restrictions.. seems like they don't want anyone to stay there
E. D.
Excellent accommodation and great food
D. K.
Really great Hotel with great views and the place is clean and tidy.
It is also very well priced. Very enjoyable stay, plenty of parking and will definitely stay again.
J. W.
Beautiful place lovely staff, but service very slow
C. R.
Very relaxing. Beautiful views from the terrace over looking the Swan. The food and drinks were tasty and at a reasonable price. Look forward to returning.
C. T.
Nice rooms, twice had blown lights. Reception staff friendly but unresponsive to phone calls to the desk. Lovely bar and restaurant.
Convenient location. 24/7 service.
B. A.
Strange feeling about this place especially at lunch time when thousands of old people descend on the lunchtime special. The toilets are of special interest, as firstly they are located a long way from anywhere and when you finally get there it seems Fabio has adorned them with golden tap ware, golden urinals and golden everything. Wish I could find the photos.
Z. L.
River Break restaurant's $19.95 dinner buffet is value for money with the variety and quality of the food, even if it consists of standard dishes. (Fish & chips, butter chicken, chilli con carne, etc.) There is sufficient parking in the area.
Y. Z.
We had dinner in the restaurant, the food was very good and the waitress Jess was excellent, very attentive and extremely pleasant. Thank you Jess.
Z. P. S.
I love this place, and the buffet too. I've been twice there and would keep going back. Just please.. do a properly cleaning that my last time I found a bag of food in the fridge....
V. G.
Nice clean room overlooking the river.
Good location. Friendly helpful reception staff.
G. S.
Fantastic River views, great friendly, helpful staff, abundant parking with no accessibility issues. Quiz night's are entertaining and the buffet is excellent value.
C. M.
I had entree - pork belly $9, & main - fish n chips /salad - $15, very nice 2 course.
They have $15 meals, $9 entree & $9 desserts for lunch on week days, check it out🙂
D. H.
Asian buffet food was good value for $20. Venue itself needs some maintenance in some areas. Was disappointed that we made a booking and when we arrived, there was no booking. The staff did however find us a table.
C. B.
Food was hot and delivered quickly..not enough staff and could have had a larger piece of fish. Good atmosphere with music and singing...a fair amount of people up and dancing...grey nomads...Good to c them enjoying themselves
S. P.
I only wish we could have stayed longer! This must be Perth's best kept secret.
Five Star Luxury, Five Star Service, Dinner was superb, as was breakfast. The rooms are incredible, the hotel presents magnificently. Can't wait to return!
If your thinking of breakfast, dinner or hotel accommodation anywhere in Perth, you can't go past this place.
G. A.
Stayed here on a transfer night and at a discounted rate, for that reason its worth it but wouldn't be anything special at full price.
Easy check in and out, spacious rooms, good few hours kip close to the airport.
C. D.
Buffet Breakfast
Food was Bacon, fried and scrambled eggs, mushrooms, sausages, hash browns,potato jams, pancakes,, cereal, toast.
Percolated coffee and orange juice
Excellent value for $15
Only found that the plates where not washed probably.
C. S.
A magnificent pace for lunch. Great menu and excellent value for money. Service was outstanding. We will be back again soon.
T. F.
One of my favourite places to stay. The rooms are beautiful and the beds are huge! I dont even notice my husband is there which is great! My experience was wonderful.
D. F.
Dinner at the buffet. Great selection of foods, very fresh and tasty. Would have hoped for more dessert options and the kids were disappointed there was no icecream but overall was great. Would definitely return
J. N.
Great place to stay. Quite dark comfort rooms. Improved dinning menus. Close to Ascot race course short walk to public transport. Friendly staff on arrival and departure.
K. S.
Very beautiful hotel along the water edge you can take a morning or evening walk - not much food around the area but it is close to the airport - a nice last night to end a trip before flying off
D. R.
Good location near airport. Two bars one with a bug bistro and views over the river. Staff were helpful. Decor leans toward kardashian or trump ideas of opulence but it was clean and qui e t in the room.
G. H.
Nice place to stay..location really good ..great easy parking .. close to everything so taxi is a great option for night out ...
S. C.
Breaky was good but they dont top it up often enough.Waited 17 minutes for pancakes.
Could be improved by giving quests two types of juice choices and having cream to go on pancakes....Managment should visit Nicholsons Bar and Grill and see the choices for their $15 Sunday Breakfast which includes freshly cooked pancakes not reheated packets
B. P.
Nice rooms, excellent buffet.
Bath was way too small, no hot water Sunday morning. Staff in bar could be friendlier.
D. C.
Great rooms and great staff. The buffet breakfast was ok. The pool was great. Under cover free parking was a bonas.the pool table cost $2.
D. P.
An unexpected delay whilst transiting thru Perth Airport had me booked into this hotel for 1 night. The hotel is located about 10 mins drive from Perth Airport (Terminal 4, Qantas Domestic). The hotel seemed to be in a very quiet residential location. The staff were friendly and very helpful. The allocated room was of a high standard and huge. The bathroom too was huge with floor to ceiling marble tiles. I would never have visited this hotel by choice but now I have done so, I will use it again.
J. C.
I went to the Smorgasbord on Friday and was pleasantly surprised! Food was delicious, they had a quiz night which seemed to be fun. Might get a table together for the next one.
H. C.
Very clean neat and tidy. The room was huge , day rate was great. Looking forward to coming back again for my birthday. Well done guys.
E. L.
I really enjoyed the stay, there are some issues with general maintenance and some items on the menu aren't the best, overall a comfortable bed and convenient location.
M. G.
Just called in for dinner but really glad I did. Steak was great and beautiful wine to accompany it.
Sat on the balcony and enjoyed a great view of the Swan River. Recommend.
M. M.
Was a great breakfast but again they have one toaster which takes ages to toast that u have to put through twice its ridiculous. We have complain several times when we have been there but falls on deaf ears
k. M.
Buffett could have had more considering it was a Buffett. Was a lol disappointed. Not as lit up as it looks. The girl kept trying to take my unfinished plate. I got up to get a photo taken and came back my full plate was gone
K. P.
An enchanting venue full of character, chandeliers and colourful couches!
I have one suggestion - the ACROD Disabled parking spots should be far closer to the entrance than they currently are. They are almost at most the furthest point.
M. G.
We were there for a friend's engagement. They were in the penthouse suite and everything was lovely and we'll catered. The entrance is very beautiful and detailed. The venue is spectacular.
E. D.
Staff and location great. Buffet was a tad average. When ordering from normal menu food has been good
J. C.
After waiting for a decade for the Historical Belmont Hotel and then Ascot Inn to be reborn it has finally happened. It is certainly the "Jewel" of Belmont. No expense has been spared on Marble, soft furnishings etc. You've got to see the ladies and gents toilets! A lot of local Ascot Residents enjoyed an amazing evening. A couple of gatecrasher may have been there! No us of course!
We were treated to a free buffet.There were the inevitable 'teething problems' such as no nutcrackers for the crabs and a few empty buffet dishes not being replenished on time but aside from that it was amazing. I am not a desserts gal but the chocolate mouse was the BEST I have ever had when eating out. It was brilliant and I'd go again and pay for it. It is not a cheap night out but if you have overseas visitors or are wishing to go upmarket and impress family, friends and business assocates without having to drive in to the city, pay for parking etc this is the place to be.
Thank you Louis and partners. Jen and Paul Caston 11 Thompson Street Ascot
R. W.
Good food with excellent cheerful service. Lovely outlook sitting on the terrace in the winter sunshine with views of the river.
M. F.
We had the lunch special at the river deck restaurant the food was fantastic and plenty we really enjoyed our visit and would definitely recommend this hotel for a meal anytime we will be going back for sure and it was cheap and good value.
A. M.
Great hotel. It has professional setup with everything. The location is also nice. It is really close to the airport and lake if you want to have an after-dinner walk.
j. h.
Hello had your 15 dollar lunch at your restaurant it was nice but the salad was poor just lettuce no tomato or cucumber or capsicum could improve there over all the meals were good
S. L.
Give the food a miss but the rest is good. Clean rooms. Most staff speak English. Useless back packers at bar.
M. O.
I’ve stayed here one night and it’s excellent. Beautiful clean room. Helpful staff. Will definitely be back in the future
C. C.
Spectacular river views, beautiful restaurant and bar. Excellent menu and 5 star meals. Service is of a very high quality. Would love to get married here.
C. W.
Really good place to visit for lunch or dinner. I went 3 times while in Perth and was not disappointed at anytime. Very reasonably priced meals too.
J. L.
The Beef Burger and Caesar Salad were very appetising and tasty. Worth the money and the waitresses were of great service.
L. R.
Went there for all you can eat breakfast buffet. Really good price but it was packed, long queue for food, poor replenishment and quite basic food option.
D. S.
Very nice decor and facilities, overlooking the Swan River. Hidden gem.
A. B.
Nice value
Quiet place to rest
But our air conditioner just very noisy
I think they should do more service for the equipment
m. a.
I would highly recommended this hotel, the staff are always friendly. The room's are kept really clean and they offer lots of complimentary services.
M. B.
I went there for the $20 buffet and expected very little and by gosh was I surprised that the food was well above average.
The service was prompt and thorough
M.
In a word; weird. Lovely staff but weird south east asian resort style vibe to the decor. Bath had scuff marks all over it and half the power plugs were broken too. Functional for a night before a flight though
W. M.
for value for money i would recommend buffet breakfast on Sat and Sunday. nice atmosphere.
A. B.
Great place, looked very ellegant from the lobby as I was there meeting friends didn't actually stay there. Great location close to the airport very clean and tidy...
S. J.
Awesome renovation to the Pub that once stood here!
Floors and walls and every benchtop has been covered and/or chrome and stone put in place, very opulent!
Good middle central location to Perth city, surroundings and stretching outer suburbs!
M. D.
Selection of food wasn't huge and some of the dishes were slightly cold. Wait staff weren't very helpful or attentive. Bar staff were OK.
G. U.
Great location, clean large rooms could do with a little maintenance in some areas. Good value overall
M. N.
Great pub food on the river
M. M.
Had brunch and they even kept it open a bit longer for our party. Breakfast was very enjoyable for a reasonable price
S. H.
Well appointed rooms, easy access and had an awesome escort for the night?
T. &. W.
Great location. Very flash. Reasonably priced.
Rooms could have been cleaner!
E. N.
Love John and the team. They work hard to ensure everyone has a great meal. Friendly environment.
J. H.
Very flashy looking hotel, nice inside. Went to a comedy night which was packed and good value however the room is not ideal for comedy nights as we couldn't hear the comedians
b. b.
Prices for food were great value. The waitress was very friendly and made our meal very enjoyable
M. n. T.
Service was good considering. Food could have been hotter otherwise ok.
G. C.
First time there and went for a friends birthday 🎂 dinner, it was the perfect place for it, all you can eat Asian buffet, food was good and should please most people 🍲🥢🍻
D. A.
Absolutely wonderful. Spacious rooms. Very clean and tidy. Staff polite amd helpful. U cant go wrong!!!
Kids loved it...
S. W.
Food was fantastic! The venue was very fancy looking for a wedding reception. The wait staff were all very professional and friendly.
B. D.
Great place. Nice and quiet. Tucked out of the way but once you find it you will understand why, amazing views of the river and city.
L. D. P.
Always great service and fabulous food.
R. P.
9 for lunch reservation made two weeks prior, front desk/bar had no knowledge of booking mainly because they didn't look was waved in a general direction of some tables and advised if we sat on this side of partition they could split the bill but if we sat on the other side couldn't split the bill, we decided to sit on no split bill side, wont go into how bad service was, got to where we thought we're being filmed for a tv show. so bad it was amusing, witnessed a waiter carry a bowl upside down on his head, enquired if there was a ATM so I could get some cash and was told by waitress there wasn't and we had better work it out, never been in a place like it, not annoyed, more amused in a Basil Fawlty way, been in road houses with better staff attitude and professionalism.
j. s.
I read the food here was
awful, and service was not good. but we had burgers and they were good and you want to counter for drinks which was fine would go again
R. G.
Lovely place, room is nice, nice view of river, in a quiet area, food parking.
S. F.
Became very sick, think way too much MSG used. Good location and pleasant staff. Variety of food is limited. You get what you pay for.
T. M.
For a travelled FIFO worker, the IOTW provides incredible value. (Though this review is of the accommodation. I cannot provide any comment about the restaurant - never dined there).
So, yeah... as a FIFO worker, I typically stay in Perth for an overnight stay, before boarding an early-morning flight heading either to work, or east back home. What I look for in Perth is a place that provides a decent nights sleep, that doesn't break the bank and is reasonably close to Perth's airport. I've stayed in different places all over Perth, searching for the Holy Grail and I reckon this is pretty close to it. Based on my experience... I'm willing to endorse every one of the positive reviews about the accommodation that are below this.
For the money (I typically pay around the low $200 mark) the IOTW surpassed EVERY other accommodator I tried in Perth, for this money. Having said that, I wouldn't be surprised to see prices starting to head a little north once word gets around about just how good the IOTW is... so I guess you should get in early. 'Beat the (sure to come) price rise!', or something like that.
Couple of points for the train-spotters out there: when I say the IOTW is close to Perth's airport, I mean Qantas' terminal (T3?). It costs me less than $15.00 to get there in a cab, but double that (plus some loose change) to get to T2. Still, that's way, way less than I was paying to taxi-it into Perth from whatever terminal, so you'll still win on that count.
D. W.
Only went as far as the lobby as we were just meeting someone. Looks very classy. Can't comment on the rooms.
S. L.
Lunch was cool. Smaller portions if you're a big eater, but, fairly priced 😀
J. D.
Fantastic value... beautiful room with a river view .. delicious food... friendly staff... Cant fault the service or experience! 😊
C. J.
Loved it! Our room was so classy, spacious and so comfortable. We are looking forward to staying there again!
M. B.
Close to the city. Huge room, well presented for cheap prices. Food & beverages are great here also, for great prices too.
A. D.
Loved it food was very tasty, very busy but dishes at buffet always full. Cannot wait to go again
m. h.
It is getting better but still lacks any positive atmosphere. Was dreadful a year ago so looking forward to continuing improvement. Architecturally good - atmospherically improving.
R. S.
Food today was terrible the sweet and sour served was inedible. Disappointed
So another meal cold and when I mentioned to staff I was abused. Stay away
S. S.
Hidden gem of a hotel beautiful decor throughout
L. W.
Stunning. Spotless. Friendly and helpfull staff. Good choice of food and beautifully presented. Comfortable bed. Very happy.
r. p.
Nice, well apointed, modern rooms. I probably would have appreciated some bottled water in the minibar instead of things like the climate controled wine fridge though
S. L.
Stayed for a seminar for 2 nights, very helpful staff, good rooms and the food was great. Will definitely stay again!
H. M.
Loved it wish we never had to leave. Staff where exclent. But the shower bed and room service where my highlights. Will 100% go back.
J. E.
Was very well priced and location was good was nosiy at times due to alarms on room doors but not Hotel fault just silly visitors I would come back again
S. P.
It was a verry nice hotel, clean, friendly staff and a nice pool. But the food was a bit off in taste. OK bye
T. G.
Delicious food great service
J. H.
Lovely and clean and quiet. Fantastic buffet breakfast.
R.
Pleasant and friendly customer service. Hotel is in a beautiful location, decor is nice but could probably benefit from some renovations.
J. C.
We were with family celebrating a 80th birthday. Beautiful place for functions and staying overnight.
T. M.
$20 buffet Fridays. Basic buffet, but for $20, were not complaining.
Obviously a local favourite
I. L.
Nice venue with great views, but have had better meal for less money.
M. P.
Great views.Service slow.Food average for a 4 or5 star hotel.Decor lovely
J. N.
Great quiz. Food was average. Good value for $20 though all you can eat
O. M.
Decent rooms. Heavily understaffed. Kudos to existing staff, they were very helpful. Food was average.
R. “. B.
Great hotel and very friendly staff with great food what more could you ask for, it’s very convenient for the airport, the beds are comfortable and the rooms are clean.
J. H.
Great location, food and service was good, not the cheapest place around but definitely nicer than a pub.
L. O.
Lovely venue. Good value. Good wholesome food. No poser cheffy stuff or loud music thank goodness. Love it.
C. M.
Great hotel and restaurant. One of the better places in Perth
K. F.
Absolutely gorgeous!!! Generous awe inspiring design in an unbelievable secluded position right next to the river..must introduce my friend to this beautiful venue.
F. S.
Friendly staff, good size rooms, nice quiet location but still close to the airport
L. S.
Very nice food and staff always very helpful. Look forward to going again.
D. B.
Interesting place that seems unknown. Great setting on the river
M. N.
Excellent rooms, well appointed. Friendly staff. Restaurant breakfast not that good.
L. M.
Never stayed here but the english buffet breakfast at weekend is a good deal $15 ... go early as its gets pretty busy now
P. W.
Fabulous balcony area with lovely views. Good coffee and a good menu. A pleasant quiet environment.
B. C.
Sunday lunch for birthday great service fabulous meals $18!! Cheerful staff
n.
Great interior, good value for money, nice atmosphere, good options, however grass is not well kept, cobwebs and dirt on external windows, water feature not in use.
G. B.
Room was very good. Check in and out was easy and the Receptionist was outstanding. Very clean place.
C. C.
Good value buffet breakfast..easy access and plenty of parking.. worth a visit.
S. B.
We only stayed here didnt go to resturant or bar good sized room and great bed pitty about the blue lights
W. M.
I live locally so have never stayed there but regularlu go therr for the food which is great value and location.
W. Y.
Interesting out of the way kind of place just off the main Great Eastern Hwy road in a quiet but plenty of carparking space - has good auditorium for meetings & presentations, very helpful and polite staff too.
N. R.
Tasty dessert
Great spot for a baby shower
W. M.
Great venue and location worth the visit. Remember it as the old Ascot Hotel, what a transformation. Easy to find and great greeting.
N. N.
Toast was burnt and home made baked beans was off. My not visit again.
D. j.
The biggest bed iv ever slept in.
Restaurant dinner was great and the morning breakfast was serviced with a smile
J. H.
Nice hotel for price range. Helpful staff. Nice view. Great location for morning walks.
D. B.
Was perfect first visit but second time our room had leak and things faulty.
Weren't offered a new room when reported
A. o.
Hotel was amazing, very clean and fancy.
Customer service was really good and the food was very nice.
p. r.
The service was to slow. The generater was loud outside. Food was ok. We needed to ask for the air con to be turn on
S. K.
This is a very flashy and reasonably priced hotel with quick check in, large rooms and a decent breakfast.
J. O.
It was nice but with 15 lights in the room only 6 work and the heater took about 2hrs to start to work.
S. S.
Dated but big rooms. TV is good
But stay far away from their breakfast. Really really bad
Cold, overcooked
S. A.
While having a shower I received a shard of glass in my right foot.
Best place for bleeding 😉
Otherwise pretty comfortable 😀
I would stay again 😆
G. W.
Great spot. Such a lively place for lunch or dinner
S. H.
Had a fantastic night and great food.
D. R.
The catering during the Additive Manufacturing seminar was sensational. And the venue was very modern.
K. S.
The restaurant was not very clean. Looked llike last night's dinner on the seats and floor. I had the risotto, which was too mushy.
S. C.
This place is cursed. Still, best breakfast I've had in my real life. Toilets are made out of solid gold too. True.
c.
Dan the manager was amazing so helpful. Room was beautiful as well as the food.
A. K.
Great place for a meal or a conference, very helpful staff, great view of the river😃👍
T. H.
Very upper-class and huge venue. Prices average, quick service and decent meal.
A.
Up market hotel. Comfortable beds. Clean and well organised. Quiet and convinient location. Good for short or long stay.
J. N.
Awesome food and staff very accommodating excellent value for money. Will be recommending.
T. N.
Fairly standard breakfast buffet range, tasted alright. Bookings needed on a weekend as it was fairly busy
p. V.
Great food,extremely good prices, new hotel amazing staff beautiful views and stunning hotel inside and out
L. Y.
Great place to stay or just call in for a weekend buffet breakfast.