Novotel Canberra reviews . (Hotel) in Canberra (Australian Capital Territory).
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Here you'll see all the information of Novotel Canberra, Hotel in Canberra (Australian Capital Territory)
Novotel Canberra it's a Hotel and next to this lines you'll see the hours of service, busiest hours, website, phone and real reviews done in Internet
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Comments of Novotel Canberra
R. T.
Great central location to everything. Rooms may be slightly dated but are well maintained and clean. Staff were all extremely friendly and there is a great restaurant and bar on level 1 which serves some great food! Indoor pool and spa as well on level 2 which the kids really enjoyed. There is a small gym there as well. Parking is an additional $27 for the 1 night we stayed. Overall very satisfied and would be back
J. P.
Beautiful room, comfy beds, crisp sheets. Decor is a little outdated, but comfort is more important to me. The bath was big, toiletries ample in supply. The towels were large and fluffy.
The pool and spa is a fantastic addition to a stay in the city. Lovely and warm on a cool day out. Will stay again.
A. B. (.
Nice place! They have a nice pool to get in and if you don't want to get cold, then you can hop in the spa or you can go into the sauna. Living area is small but spacious. Would be better if they had bedrooms. Good place to stay at if your looking to stay at Canberra.
R. R.
Awesome location right in the midst of the city and light rail stop. Great facilities and nice views from the rooms with balcony. The customer service is great especially at the front desk. Great decor and facilities like gym. Nice ambience.
S. D.
Excellent! Loved the king room with west facing balcony and the pool area with balcony. Good central location and much much better presentation and value for money than the similarly priced hotel positioned way out of the cbd, which I checked out of early from in order to stay here.
M. H.
The food was amazing and fair priced from room service to continental breakfast but the cleanliness of the room was not as good. As soon as you enter the room you are “greeted” with a hideous odour and the room is rather stuffy even with air conditioning as there are no windows. The kettle in the room was cracked and the minibar refrigerator was sticky and has dust everywhere. The pool is decent but rather crowed. However the staff were pretttyvgood, meeting requests of customers and working efficiently to manage the hotel. Location is very good and right across the street from Melbourne building. Parking was convenient but expensive as there was an unexpected price of $27 per day. Overall I would rate the hotel 4.1 stars.
N. G.
Biggish hotel, not overly modern, still suffering from a covid handover as a quarantine hotel with overly cautious staff in the restaurant especiallyat breakfast. Spent 2 nights in a standard king room. Weird layout with toilet and shower separate but the basin in the kitchen area meaning shave and teeth brushing near the bed which was not appreciated by the wife...no balcony so hevean only knows how 14 days quarantine would have gone in this room...very handy location to pretry much everything eat and drink wise. Good pool, okay spa and good sauna / gym also a plus.
D.
Nice rooms great central location.
Close to the buss centre
In the centre of town
Lots of restaurants and great shopping close by.
It has parking at an extra cost.
I recommend the white rabbit cocktail lounge next door for fantastic unique cocktail great food and service.
Also close to the light rail stop to ger around Canberra.
The hop on hop off buss stops close by as well.
Lots of fun things to do in Canberra for the whole family.
Enjoy
L. K.
Comfortable, great brekkie
Only disappointment was the parking situation. Understandable given it’s central location however - almost impossible if you’re driving anything bigger than a small sedan
E. R.
Awesome staff, the stay was lovely, love the scooters that they hire! It made the trip very much more enjoyable going around the lake.
j. p.
The hotel staff were amazing from start to finish.. Nothing was too much when asked!! Highly recommend novotel canberra. Will definitely stay here again!! My 4 year old loved every minute . AAA+
B. S.
I enjoyed staying for two nights with my family in an executive room in which you would enjoy it at most- friendly and helpful staff - especially Peter J at the restaurant - However, I dropped one star for some drawbacks and inconvenience I experienced- and hopefully that will be addressed in future -
1 - I randomly noticed I was overcharged and once I discussed they asked me to email them the original recipe of confirmation which was fixed eventually after some follow up and calls ( I would have expected they had all sorted in their system with no need to me sending a copy to a complicated email address ( i.e. easy to be mistaken)
2- the sauna and jacuzzi were out of order and the swimming pool changing room was not clean
3- three was no ventilation system in the room bathroom
Thanks
R. C.
nice location, stayed here for a couple weeks while in town on business. clean, quiet and good food.
Y.
Great location and service. The pool is too small during holiday season though.
K. D.
Nice room and friendly staff. Not enough service staff though - reception was very slow to check in (big queue), hardly ever answers the phone on the first attention to call down for assistance, and breakfast (whilst delicious) was soooooo slow. People leaving the restaurant in frustration. I really feel for the staff who were doing their best.
V. M.
Staff were helpful and service is good. Happy to stay here and in Canberra
s. h.
Dirty, un organised, towels were taken but not replaced.
L. J. (.
Close to everything, neat, clean and tidy. Perfect for the weekend get away.
E. D.
My group of friends went here and eat breakfast before we headed to snowy mountain, the service here is beyond excellent "guaranteed". Special shout out to the General Manager of Novotel Canberra "ANDREW" Sir we salute you big time for (helping/assistance) regarding our car, and special thanks to the engineering person who help us to fix the car. You guys are so awesome 😎, not even hesitate to check and give help on us. I personally inviting everyone who reading this review to booked in NOVOTEL CANBERRA if you have a plan to visit canberra or stoping by.✌️ Once again many thanks Sir ANDREW🙏🙏
J. W.
It was fine. Room clean & comfortable. Staff helpful
C. T.
Stayed for the weekend was overpriced,
But clean and breakfast provided.
T. C.
Property is showing its age and needs a renovation. Restaurant was booked out and asked about room service and none provided. So had to order in.
Major fault was my partner asked about the Bircher museli as she is allergic to kiwi fruit and was told none would be on it.
It had kiwi on it and staff offer to take it off. Don't good enough she would have been in hospital . We swapped means.
Parking was very ordinary and had to wait for keys and they had difficult finding the keys.
Average service
Guess what it had kiwi fruit. Girl offered to take it off