Hyatt Regency Perth reviews . (Hotel) in Perth (Western Australia).
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Comments of Hyatt Regency Perth
G. M.
Exceptional customer service and nothing to fault. The room was fantastic and the pool alone is worth staying for. It's better in real life than in the pictures! Definitely coming back.
I. S.
Day 8 of quarantine and tonight I make my exit to self quarantine the remaining 14days at home. Yay!
However it's sad to be leaving.
It's been a wonderful stay.
10/10 and compliments to the Chefs and Stewards, Room Service Attendants, Hotel Healthcare and Wellbeingstaff, Receptionists and Security who tirelessly sat through the night making sure we didn't escape!...jokes...you guys were amazing doing twilight shifts and couldn't have been more safer here.
The food was great, tasty and colorful.
The rooms clean and decorative.
Accessories were to my needs
Good job Hyatt Regency Perth. Keep up the good work.
E.
Neat and clean room.
Friendly staff .Very quiet as this hotel is currently being used for covid quarantine .
C. P.
The room was 28m^2 and so fairly good size. Decor is quite good but a little outdated and worn, looks more like a 4 than 5 star room. The king bed was actually 2 singles pushed together which isn't so comfortable. The wifi speeds were good with ~50Mbps during the day and ~20Mbps in the evenings. There is the requirement to reconnect at the splash page every 24hrs though. HVAC worked well and actually offered cool and heat which is extremely rare. TV had free to air and Fox sports and a few others and so good. Staff were friendly and helpful. Room amenities were good. The quarantine food was actually very good, they seemed to try and make an effort to make it healthy and quality was good. For a 4 star hotel it would get a 5 star rating but given its a Hyatt then the tired and worn look of some parts of the room means it gets a 4 star review.
J. M.
Quarantined in this hotel over two weeks.Having an experience of quarantine in Howard springs,this place seemed nothing closer.The arriving experience was terrible, however they were chatty and considerate during the phone calls ....I guess their health derivatives are different from NT.Food was warm and tasty,except for portion size.Exit experience was smooth and the reception staff helped us with the luggage and taxi arrangements. We enjoyed our stay here and gotta bonus firework show from our room.
A. c. b.
Fabulous stay, first class service. Wonderful amenities & location. Best experience, extremely satisfied.
K. G.
Always love a couple of nights to get away here. Nice and central. Staff always amazing shame the big resturant is closed.
R. C.
I attended the Ladies Linger Longer Lunch with 200 other Red Hatter's. Everything was great and staff were impeccable. Thankyou so much
A. C.
I'm on day 11/14 and I just wanted to thank all the staff here: they've made our hotel quarantene very easy. I came in injured, on a wheelchair and alone with my toddler. 🤦They've all gone out of their way to make sure we were both safe and happy. Rooms are spacious, food is good and always warm and they're really good with deliveries (care packages or take-away). Thanks guys! :)
S. T.
We had one of the best high teas here. Great atmosphere and will be back. Service was great and staff very attentive.
R. C.
Very kind of the staff to arrange a lower floor for my partner when she had to to serve the 14 days of quarantine. Unfortunately the food was a bit of a hit and miss... Some days where fantastic but some days it was really lack lustre affair. But overall she had a pleasant stay.
S. R.
Considering this is a quarantine hotel, you still get a quality place to stay. The staff were excellent.
L. B.
Amazing hotel and staff. One of the best stays I've had in Perth!
R. N.
I’m on day 13 of a 14 day hotel quarantine and I want to take this opportunity to thank the team at the Hyatt for doing such a great job looking after us.
The first person I want to thank is the head chef in charge of the meals. Well done champion!Quite honestly the food has been spectacular. There has not been 1 meal I haven’t enjoyed and the variety has been great. It can’t be easy creating such a large menu to keep people interested and you folks have done that. The food has been a nice spark of joy each day.
Another great aspect of the Hyatt is the Boise separation between the rooms. Really good and didn’t here a peep from any of the Neighbor’s.
Great room size and view. Staff were accommodating and friendly. 10/10 and very grateful to have stayed here for Quarantine. All the best.
a. g.
Great customer service, birthday cake on arrival. Breaky was amazing. Would stay again.
S. C.
Dear Hyatt Regency Hotel staff,
Good morning/afternoon/evening/night Hyatt Regency Hotel staff, how are you? Hyatt Regency Hotel reception staff was just excellent, friendly and wonderful at all times towards myself. The indoor fountain ⛲ was spectacular and lots of seating throughout the hotel. It also comes with 24/7 hours gym with limited hours on the Spa, Swimming 🏊♀️ pool and others. For a 5 star hotel at this price of $165 AUD plus an additional $20 for a big breakfast is just cheap and it has a king size bed with a big window to see the view normally it cost from $175 to up to $420, not during the COVID-19 pandemic.
The big breakfast for $20 was extra filling 😋 and delightful and done to perfection, it could be different to yourself experience as it could change from time to time.
Overall this hotel I will rank a 10/5 for its service, hospitality, atmosphere, cleanliness and others. Excellent and fabulous job to Hyatt Regency Hotel Perth. Plus I stayed for 2 nights.
Ultimate unconditional greatness love and kind regards,
Steve Chong
C. T.
Awesome ... fit for regency. Service was hospitable & efficient. Rooms was clean, cosy & comfy. Ambience in hall was amazing. Rates was reasonable. Great Restaurants to dine in. Will return again from Singapore. I stayed here in 2004.
l. K.
I’ve been quarantine on April 2021 in Hyatt with my kiddos for two weeks! Food & Snack was excellent, staff friendly, so far good experience.
a. d.
Food was decent...Too many restrictions on quarantine....even after the COVID test came out negative...
L. P.
Great hotel, awesome service , great food and pool, loved our stay ++++
W. “. D.
Wonderful staff! Just so helpful. It is an aging hotel, but the staff here make it worth going to. What a cool bunch! :)
H. A.
My stay at the Hyatt in room 346 while in quarantine was satisfactory. A big shout out to Karthik, food and beverage manager who took care of all my dietary requirements and made it worthwhile.
L. R.
Friendly staff. Nice food. Coffee to strong 😊☺
L. A.
Currently staying here for quarantine. Our room is large, beautiful river views. Outstanding service from hotel staff. It's our 45th wedding anniversary today and the chef has prepared us a delicious meal to celebrate along with exquisitely decorated cakes. Thank you Hyatt Regency staff.
G. S.
Day 14 of a 14 day quarantine, thank you Hyatt for making this experience bearable. Your staff were exceptional and responded to all our needs happily and promptly, nothing was ever too much trouble. The food was plentiful and so delicious. Our room was spacious and the bed very comfortable. The unlimited wifi kept us in contact with family and friends, the wifi was reliable and fast... thank you Hyatt
M. B.
Well looked after by great staff and lovely rooms.
C. C.
Over the 12th June weekend, I attended the Philippine Independence Ball at Hyatt Regency Perth. I’ve not been here in a long while, and walking in, it dawned on me how much I have missed the grandness of this place!
The Philippine event at the Grand Ballroom was a success, with everyone enjoying the sumptuous buffet dinner and dessert service - very well organised on not 1 but 2 buffet stations, with 4 access rows, so that even with 400 guests, it went smoothly, with no unnecessary delay nor unglamourous crowding.
My friends and I booked a suite for an overnight stay and found everything immaculately presented. In the morning, we ordered a Big Breakfast, which again, did not disappoint!
All in all, a most pleasant weekend experience.
S.
Currently staying here for quarantine, I have flown in from the UK!
Rooms are huge, beds are super comfy, and the staff are super friendly! Would highly recommend 👌
s. c.
I’m currently quarantining here. The stay is amazing, the food is plentiful and healthy, the room is well organised with beautiful water view and the hospitality is exceptional.
I was especially impressed by front desk staff named “Qahafa” who went out of his way to help me with stuff that I desperately needed.
I highly recommend this hotel to everyone for their future stay!!
K. T.
Just want to say a huge thank you to the Hyatt Regency team, they have been amazing, and made my unbearable quarantine much more bearable!
The staffs had been extremely helpful and kind, and I must say, the food was extremely tasty! I was told by everyone to not have hopes in quarantine food, but little did they/I know, the food here taste amazing! Thank you chef!
A namely thank you to Terence from front desk, he was always so kind and cheerful when greeting guest.
Thank you all for your help to make our stay a very pleasant one!
w. s.
Great Quarantine hotel. Nice room set-up. Good food. The TV doesn't accept streaming like other hotel rooms. Otherwise it would be 5 stars.
V. P.
As name suggest,its a good hotel. Room were clean with full carpet area. Room have plenty space. All amenities were present. Bathroom is good with a bathtub. I have spent lovely days in this hotel.. sure u also have a visit..
E. M.
One of the best in Perth.. they're so accommodating & always enthusiastic. Absolutely love the large room sizes and aesthetic decor. House keeping is amazing too... Wendy always has a smile on her beautiful face
R. B.
Had a fantastic stay. All the staff were super helpful and assisted with our numerous requests (mostly as a result of travelling with two children under two). Some reviews noted that this is an older style hotel. In an attempt to settle the debate on this point, I didn’t feel that impacted our stay at all. The hotel is well maintained and our suite had everything we needed and wanted - it was large, quiet and very pleasant. I also found that the hotel represented great value for money.
N. S.
Cozy and spacious room.. Gym is quite small but clean and serves it purpose. I love the heated pool and sauna area.
A. G.
Good sized room, well equipped pantry. Generous sized bathtubs. Plus an absolutely beautiful view looking at Swan river. Love the hotel design. Staff is polite and food is good.
b.
When we got there the staff were incredibly welcoming and overall generally nice people. Our room was laid out perfectly and had a beautiful view of the stadium. Room service was amazing and the breakfast the next day had an massive variety of delicious foods. The gym had great equipment and the pool was like luxury. I thoroughly enjoyed my stay
n. p.
Always wonderful service and polite staff. The cafe food was wonderful!! I'm vegan and the chef cooked me something especially and even provided me with a plate of vegan desserts. The room was a good size and very functional and comfortable. We'd definitely stay again!!
G. A.
Staff that are attentive without being over powering. Good food. Well maintained rooms. The hotel is clearly not brand spanking new, but unlike many other establishments that are a few years old, everything works and is very well presented. Would happily stay here many more times.
E. H.
Staff have made our stay during quarantine very enjoyable, especially the chef who has gone above and beyond. Lack of fresh air has been difficult, however this is a universal problem for many. Thank you.
S. D.
Have to stay here for two-weeks quarantine period. Room is comfortable and has everything for normal living. Good strength of wi-fi signal. Meals are good enough, delivered three times a day. Windows blocked, as it is quarantine requirement, fresh air only through conditioner, and it is working well. Nice view of Swan river is perfect gift when you are on self-isolation.